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“I would definitely stay here again.”

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SpringHill Suites Scranton Wilkes-Barre
Ranked #1 of 4 Hotels in Moosic
Certificate of Excellence
Reviewed December 17, 2012

Great new property. Large spacious lobby with fresh colours. We checked in late after a long day travelling, and the front desk was very helpful getting us settled. My son was sick in the middle of the night, and staff was fantastic with bedding, bags & cleanup assistance. This property is in a great location to many services, and a beautiful view. Bathroom was large and clean. Low water pressure is the only thing noticed when showering. I would definitely stay here again.

  • Stayed: July 2012, traveled with family
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1  Thank mrmusic4ads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this reviewResponded January 22, 2013

We are so glad that you enjoyed your stay with us... We are always glad to help our guests no matter what the circumstances! Come stay with us again soon!

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240 - 246 of 258 reviews

Reviewed December 8, 2012

We had to stay in the Scranton area to attend a funeral. We researched other hotels and most are at entrances to the highway and old. We found that the Spring Hill Suite hotel of Marriott was a new property. We have never stayed in this brand of Marriott, but we will now. It was modern and comfortable. Brightly lit hallways (light fixture outside of each room) and a colorful rug. The bed was very comfortable and located deep into the room. Windows opened a crack for fresh air. The heating system was regulated on the wall with a thermostat and was quiet. The couch area was a cheerful teal color with a desk closeby. The desk had sliding doors on top of the desk so the light from the computer would not shine onto the bed area---nice touch. The flat screen TV rotates left to right to be viewed by either the bed area or the couch. Unique tray tables that are modern enough as a table. There is an in-room coffeemaker with all the packets for tea or coffee and cups. A refridgerator was below the coffee area for beverages or in our case, lactaid milk! Breakfast consisted of "real" scrambled eggs and turkey bacon. Coffee selections were fresh brewed and delicious! There were also cereal selections, waffles, pastries, bagels and toast. Eating area was comfortable with marble tables and flat screen TVs. We also noticed an outside automatic fire pit---beautiful. Although we did not use the exercise room, it has nice work out machines and is clean. The staff was friendly and very accomodating. We did not go shopping, but there are many stores and the location was very quiet as it was far back from the road. We highly recommend this hotel. Best service ever!

  • Stayed: December 2012, traveled with family
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1  Thank Denise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

We wanted to get away for the weekend and decided to come back to this wonderful hotel. The staff is very kind and considerate, thanks for everything Ada. The room was simply amazing, and the mall across the road was a plus.. We will be back again.

  • Stayed: December 2012
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1  Thank Allstar431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

The beds were soft as clouds, the pool was empty warm and wonderful. The jacuzzi was great. Breakfast in the AM had the normal choices with a twist...ex. Wanuts for your waffles and whipped cream.. Would stay there over and over again. I was put up in the hotel due to Hurricane Sandy, other then some wind noise, the stay was perfection. I was completely unaffected by the storm outside.

  • Stayed: October 2012, traveled on business
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Thank jwelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

This hotel appeared to be a newer facility. The decor was very modern but with a 60's throw-back feel. The professional pictures on the hotel website are a very good representation of the hotel room. There was a small sitting area with a sectional sleep sofa and a desk. The TV was situated between the sitting area and the area where the beds are located and it turned for viewing in either area. There was a small refrig and microwave located in the sitting area. The bathroom was very clean and modern looking as well. The bathroom contained a shower with a glass door (no tub), and an above counter sink with a small counter top. The commode was also located in the bathroom. The sliding bathroom door, made with opaque glass, looks really cool but it does let light in to the bed room area. There was a large walk-in type closet in the bedroom area as well. The breakfast had variety with waffles, eggs, turkey bacon, bagels, yogurt, etc. There was ample seating in this area. There is a shopping area with individual restaurants and shops located right next to the hotel.

  • Stayed: November 2012, traveled with family
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Thank RZTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

This hotel was newer, and was everything I expected. Unlike a bad experience with a dishonest hotel down the street (Comfort Suites), this hotel was honest and delivered. The price was only $2 cheaper than a dishonest hotel that I left, and this hotel was the best quality that I come to expect when I visit a hotel. I was travelling and they treated me very nicely as a member of the military.

Room Tip: I also liked the seafood place in the nearby stores across the street.
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  • Stayed: October 2012, traveled on business
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1  Thank Matt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

We booked ourselves into the SpringHill Suites in anticipation of Hurricane Sandy. We were warmly greeted and offered a room on the fourth and top floor. At this property, some rooms have 2 queen beds and others have one king. Otherwise, they’re all the same. Our room featured a sitting area with a sectional sleep sofa, a small fridge, microwave, coffeemaker and a built-in desk and chair. The desk and an attached glass screen behind it serves as a divider to the bedroom. The big screen flat panel TV with satellite channels all in HD, swivels between the sitting area and the bedroom We had 2 comfortable queen beds, which some may find harder than the ones at home. The bedroom area is a bit narrower than we’d like, but not a problem. Except for sleeping, we hung-out in the sitting area. The bath is behind a sliding wood door – clean, modern and well lit. It’s larger than usual and we found everything in the bath worked as it should.

The location of the SpringHill is a plus – just off the highway and surrounded by a variety of chain restaurants, other hotels, a theatre complex, a shopping center. We tried the Doc Magruder’s seafood place a couple blocks away and were happy with that.

We used the wireless internet and found it almost as good as at home. The complimentary breakfast buffet was fresh, much better than expected, and served in a spacious welcoming dining area. The fitness center and pool were clean and inviting. There is a business corner near the lobby with a couple computers available. Overall, this property is new, modern, and well managed. We didn’t encounter any of the issues described in earlier posts on TripAdvisor. After meeting the manager at checkout, we believe she is determined to listen to the comments and take action as necessary.

We give this property five stars compared with other hotels in its class.

Room Tip: All rooms are the same except some have two queens and others have one king.
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  • Stayed: November 2012, traveled as a couple
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Thank French75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this reviewResponded January 22, 2013

We are so glad you chose to stay with us here in Scranton, Pa. We hope that you and all Sandy victims are near to the end of recovery, and that damages have been repaired. We are so pleased we could help our guests in their time of need.

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Additional Information about SpringHill Suites Scranton Wilkes-Barre

Address: 19 Radcliffe Drive, Moosic, PA 18507-2138
Phone Number:
Location: United States > Pennsylvania > Moosic
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Moosic
Price Range: $122 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Scranton Wilkes-Barre 3*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to SpringHill Suites by Marriott(R) Scranton Wilkes-Barre, a hotel with space and style at an affordable price. Located near I-81 at the base of Montage Ski Resort, the SpringHill Suites by Marriott is ideal for business and leisure travelers alike. There is always plenty to do with Toyota Pavilion, The Shoppes at Montage, and Mohegan Sun Casino closeby. This Scranton hotel is also located near Bank of America, Prudential, Flowserve, CIGNA as well as many others. Our guest suites offer a seamless blend of style and function along with luxurious bedding, a microwave, mini-fridge, large work desk, free high-speed internet access, and a spa-like bathroom to ensure your stay is anything but ordinary. Our complimentary hot breakfast, indoor pool, fitness center and free WiFi help you stay refreshed and connected, giving you the freedom to set your own pace and work or relax your way. It's a balance made for you - the contemporary traveler at SpringHill Suites by Marriott Scranton Wilkes-Barre. ... more   less 
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