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DoubleTree by Hilton Hotel Pittsburgh Airport
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Reviews (663)
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All reviewscookiesdouble treepittsburgh airporthot tubnice hotelpark and flyfront desk staffshuttle servicerobert morris universityfitness centerbusiness tripthe staff was friendly and helpfulbed was comfortableearly flightone night stayminute drivewould stay again
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540 - 545 of 663 reviews
Reviewed October 15, 2013

I was here for a wedding and the hotel was not a good value. It was rather expensive and the hotel was not very nice. The lobby looked okay however the rooms were small and old. The rooms also had very poor lighting which made it hard to get ready for the wedding.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcarl, Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this reviewResponded October 17, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in the comfort and value of your visit. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Thank you,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

I would rate this hotel at 8/10. the cleanliness, the value, the sleep quality and the location. Great stay for business and leisure. The cost is very affordable and the staff is very friendly. I will definitely stay at this hotel again in the near future.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Millicent A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcarl, Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this reviewResponded October 17, 2013

Thank you for your review. We are glad you found your stay enjoyable. We hope to see you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

The facility had nice accommodations. The front desk staff was not helpful. We had a room rate discrepancy. The front desk person acted as though they did not believe and had to almost call the management to get it rectified.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcarl, Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this reviewResponded October 10, 2013

Thank you for taking the time to offer your feedback. We are so sorry to hear about your experience with the rate discrepency and will review that with our staff. We hope you found the rest of your stay enjoyable. Please contact us directly if you have any further concerns. 412-329-1400. Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

We were very pleased with our stay here for our wedding night. The hotel staff was very accommodating to us and our wedding guests. The rooms were clean with updated amenities. the King suite was great and included fresh fruit, a cheese platter, soft drinks and a bottle of sparkling wine to help celebrate our marriage.

  • Stayed: September 2013, traveled as a couple
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Matthew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcarl, Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this reviewResponded October 10, 2013

Thank you so much for your kind comments. Congratulations on your marriage and we hope that you will return to stay with us again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2013

This hotel was great -- pleasant staff and stay. The only issue was that the room smelled a bit smoky, probably was used as a smoking room at one point. However, the room was clean and staff was wonderful!

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Lyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcarl, Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this reviewResponded October 30, 2013

Thank you for offering your feedback. We are very sorry for the issues that you experienced. We will take your feedback to our team to address some of the concerns you expressed. We will be beginning renovations at the end of the year into next year. We hope you will stay with us again in the future.
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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