I have stayed at this Doubletree property in the past and have had mixed results. This stay was disappointing and did not meet my expectations as a Hilton HHonors Gold member.
This hotel is showing its age and has seen better days. The lobby is dark with dated furniture. The check-in staff was not overly friendly and did not provide the breakfast coupons to which I was entitled as a HHonors Gold member that I receive at other Doubletree properties and is cited as one of the benefits of a Gold member at a Doubletree property.
On the plus, side the room was fairly comfortable, but again, has seen better days. The carpet was spotted throughout and the king-bedded room lacked an ottoman for the sitting chair. The bathroom was very cramped and the bathtub caulking was in desperate need of repair. In addition, they painted the bathtub and it was chipping. As noted by another review, one of the elevators (still) does not work and, apparently, is frequently out of service according to a staff member. WiFi Internet service was very slow. TV channel selection was somewhat limited and lacked HD channels.
Jackson’s is the on-site hotel restaurant. On this trip, I found the service to be slow and inefficient. One nice perk is that the booth seating has small televisions on the table. However, when I went to turn the channel I saw all sorts of cobwebs by the channel control buttons. The glassware was dirty, with a piece of dried lettuce on the bottom of the glass. My food arrived lukewarm and not fully cooked and getting the server's attention for a refill was almost impossible until she brought the check to my table.
The hotel is about a 15 minute drive to the airport. While the hotel offers a shuttle running to/from the airport, be advised it can take a while for the shuttle to pick you up at the airport. I have waited upwards of 30 minutes at the airport during prior trips. There are a few restaurants around the hotel that are within walking distance, but do give the hotel restaurant a try as the food and service are typically good.
In all, this hotel can be hit or miss. Hopefully the hotel will receive some renovations in the near future to bring it on par with some of the newer Doubletree properties. At this point, I’d save a couple of dollars and stay at the Holiday Inn or Hampton Inn next door until the hotel is updated. Hilton HHonors members best look elsewhere for the service they come to expect at other Hilton properties.
- Official Description (provided by the hotel):
- The Doubletree Hotel Pittsburgh Airport is the airport corridor's premier full-service conference center hotel located only six miles from the Pittsburgh International Airport in Moon Township, Pennsylvania. Whether traveling for business or leisure, you will find hotel amenities to suit your needs, including complimentary WiFi, 24 hour fitness center, indoor pool and full service restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Travelocity, Hotels.com, Priceline, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your DoubleTree by Hilton Hotel Pittsburgh Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree Pittsburgh Airport
- Doubletree Moon Township
- Moon Township Doubletree