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“Patty J - Great experience”

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Extended Stay America - Pittsburgh - Monroeville
Ranked #12 of 12 Hotels in Monroeville
Reviewed March 15, 2013

While my home was being remodeled I stayed here for over a month. I appreciated having a kitchenette and everything I needed to be comfortable. I thought everyone was very courteous and helpful. The location is very convenient to restaurants and shopping. Only suggestion would be to have a larger variety of cable channels to choose from.

  • Stayed: February 2013, traveled solo
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1  Thank PattyJ831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this reviewResponded March 19, 2013

Dear PattyJ831,
Thank you for your kind response. We pride ourselves on giving each customer GREAT service and FRESH rooms. Our rooms are specifically designed to make you feel at "home away from home." Our staff works diligently to make sure that every guest is comfortable and relaxed while enjoying our well-equipped efficiency rooms. We appreciate feedback from our guests, in order to help provide each of guests with the best experience possibly. Thank you again for you considerate words, and the next time you need us, we cannot wait to welcome you back.

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61 - 65 of 65 reviews

Reviewed December 18, 2012

2nd time I stayed here. The hotel and room design are well thought out. No public spaces, but the rooms are clean, spacious and contain everything needed for a short or long term stay. A small kitchenette, a desk, free WiFi, a comfortable bed, ironing board, adequate lighting, clock, they pretty much provide it all.
Not a lot of extras are provided (only soap and a few towels in the bathroom).

Free coffee and fruit in the lobby most of the time.

Worth the price.

Room Tip: all room are identical, but the 3rd floor is the quietest
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  • Stayed: December 2012, traveled solo
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2  Thank BOTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this reviewResponded December 20, 2012

Dear BOTW,
Thank you for your business, and your kind words about our hotel. We pride ourselves on providing GREAT service and FRESH rooms. Our staff works diligently to provide our guests with a comfortable and relaxing atmosphere. Our well-equipped kitchens in our rooms do provide that comfort we all yearn for from home. We appreciate your kind comments, and it shows us that we are doing our job well. Thank you again for your positve words, and we look forward to seeing you again in the future.

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Reviewed November 1, 2012

My family and I arrived to the hotel on Friday Oct. 26, 2012 at 2:16pm. Check in time is 3:00pm. The host was too kind and very helpful. Answered all questions professionally and just a joy to talk with. He took care of all the checkin information ahead of time so that when the room was ready we went straight to the room. The room, kitchen and bathroom very clean and tidy. Extra bath towels, face clothes and handtowels. Nice new pillows and great resturant right next door which is very convenient. Front dest assistants all shifts were very friendly. My grandson lives in Pittsburgh but we stayed at this hotel. We will be going back and forth up to visit him at least twice a year, and each time we will definitely stay her. Plenty of shopping stores near by. Just an excellent place to stay away from home. I will definitely recommend anyone to stay there.

  • Stayed: October 2012, traveled with family
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3  Thank Brenda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this reviewResponded November 2, 2012

Dear Brenda J,
Thank you for taking time to complete a survey about our hotel. It is a joy to us to see our guest with a pleasant experience at our hotel. We pride ourselves on providing FRESH rooms and GREAT service. We appreciate your business, and your continued support for our hotel. We are humbled by guests like you that appreciate the hardwork and dedication put into our hotel in order to make it a pleasant stay and experience. Thank you again for your kind words, and we look forward to seeing you again.

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Reviewed October 23, 2012

Everything was new, that's nice. The night personell was not nice. A sluggish woman who obviosly did not like her job, or having guests disturbing her "late night snack feast", welcomed us with the bravado and wamth of a Red Light District bouncer at 0400 in the morning. Rooms were ok, not very clean though. But ok. And, as mentioned, everything was new. For an extended stay, it's ok value a guess. We checked out the next morning, but had to stay one more night, so we checked back in again in the evening. To our surprise, the young man at the counter could inform us that were in fact NOT checked out of the room that morning, and that the meter was still running. Ok, so if we had not come back, how much would we owned them by now? 10.000$? :-)

  • Stayed: September 2012, traveled on business
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2  Thank NilsFromNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this reviewResponded October 30, 2012

Dear NilsFromNorway,
Thank you for taking our survey. I am sorry to hear the night attendant was not more attentive to your needs. We pride ourselves on giving GREAT service to all of our guests, and I apologize that this was not given to you. I am sorry that your room was not checked out of the system, this would have been our error, and would have corrected it for you. Again, I apologize for our unsatisfactory service, and hope that when your passing through, you will gives us another chance.

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Reviewed October 10, 2012

My family just stayed at this hotel this past weekend. We had our beagle with us, so the room location was perfect. First floor right near the side door. The room was very clean. The counter space in the bathroom was amazing. Kitchen was clean. The front desk staff were very friendly. This was our first stay at this hotel and we would definately stay there again. The parking lot was attached to Primanti Brothers!! Huge Plus!!
There is only 1 thing that I would change and that would be adding more stations onto the TV selection. All that was offered was news and sports...maybe think of adding the food network or qvc.

  • Stayed: October 2012, traveled with family
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2  Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this reviewResponded October 17, 2012

Dear Kathy, We appreciate your appreciative comments about the hotel and our staff. We pride ourselves here in Monroeville on providing a comfortable stay at a reasonable price. We are committed to the satisfaction of all of our customers, and we are humbled by comments like yours. This lets us know that we are doing our job well, and that we strive to make every guests experience as enjoyable as yours. On behalf of myself and our entire staff, we do again thank you for your kind words, and we looked forward to welcoming you again on your next stay.

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Additional Information about Extended Stay America - Pittsburgh - Monroeville

Address: 3851 Northern Pike, Monroeville, PA 15146-2132
Phone Number:
Location: United States > Pennsylvania > Monroeville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 12 Hotels in Monroeville
Price Range: $87 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Pittsburgh - Monroeville 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
Extended Stay America Monroeville
Extended Stay Monroeville
Extended Stayamerica Pittsburgh
Monroeville Extended Stay

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