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Extended Stay America - Pittsburgh - Monroeville
Ranked #12 of 12 Hotels in Monroeville
Reviewed October 23, 2012

Everything was new, that's nice. The night personell was not nice. A sluggish woman who obviosly did not like her job, or having guests disturbing her "late night snack feast", welcomed us with the bravado and wamth of a Red Light District bouncer at 0400 in the morning. Rooms were ok, not very clean though. But ok. And, as mentioned, everything was new. For an extended stay, it's ok value a guess. We checked out the next morning, but had to stay one more night, so we checked back in again in the evening. To our surprise, the young man at the counter could inform us that were in fact NOT checked out of the room that morning, and that the meter was still running. Ok, so if we had not come back, how much would we owned them by now? 10.000$? :-)

  • Stayed: September 2012, traveled on business
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2  Thank NilsFromNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this reviewResponded October 30, 2012

Dear NilsFromNorway,
Thank you for taking our survey. I am sorry to hear the night attendant was not more attentive to your needs. We pride ourselves on giving GREAT service to all of our guests, and I apologize that this was not given to you. I am sorry that your room was not checked out of the system, this would have been our error, and would have corrected it for you. Again, I apologize for our unsatisfactory service, and hope that when your passing through, you will gives us another chance.

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66 - 67 of 67 reviews

Reviewed October 10, 2012

My family just stayed at this hotel this past weekend. We had our beagle with us, so the room location was perfect. First floor right near the side door. The room was very clean. The counter space in the bathroom was amazing. Kitchen was clean. The front desk staff were very friendly. This was our first stay at this hotel and we would definately stay there again. The parking lot was attached to Primanti Brothers!! Huge Plus!!
There is only 1 thing that I would change and that would be adding more stations onto the TV selection. All that was offered was news and sports...maybe think of adding the food network or qvc.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
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2  Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this reviewResponded October 17, 2012

Dear Kathy, We appreciate your appreciative comments about the hotel and our staff. We pride ourselves here in Monroeville on providing a comfortable stay at a reasonable price. We are committed to the satisfaction of all of our customers, and we are humbled by comments like yours. This lets us know that we are doing our job well, and that we strive to make every guests experience as enjoyable as yours. On behalf of myself and our entire staff, we do again thank you for your kind words, and we looked forward to welcoming you again on your next stay.

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Additional Information about Extended Stay America - Pittsburgh - Monroeville

Address: 3851 Northern Pike, Monroeville, PA 15146-2132
Phone Number:
Location: United States > Pennsylvania > Monroeville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 12 Hotels in Monroeville
Price Range: $75 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Pittsburgh - Monroeville 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
Extended Stay America Monroeville
Extended Stay Monroeville
Extended Stayamerica Pittsburgh
Monroeville Extended Stay

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