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“Not my favorite place”

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Hampton Inn Pittsburgh / Monroeville
Ranked #1 of 12 Hotels in Monroeville
Certificate of Excellence
Reviewed June 7, 2013 via mobile

The lobby was quite pretty although the person at the front seemed bothered by my presence. The parking here was a bit of a nightmare with a parking area that seemed like it was once under construction but never completed. The rooms seemed a bit dated. No fridge in the room which does help when you 3 kids. The hotel was packed. Worst thing to me was trying to make your way into the hotel lot seemed like you were driving thru a parking lot of another building to access it. I would not stay here again.

  • Stayed: February 2013
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Thank Lochall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganEMack, Front Office Manager at Hampton Inn Pittsburgh / Monroeville, responded to this reviewResponded June 17, 2013

Greetings! Your feedback is truly appreciated. It is one of the most important tools that allow us to improve as a hotel. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity to personally apologize for the inconveniences that you went through during your stay. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed creating a memorable experience for you. Please feel free to contact me anytime; I would love the opportunity to earn your business and have you stay with us again.


Morgan Mack
Guest Service Manager
Hampton Inn Monroeville
3000 Mosside Boulevard
Monroeville, PA 15146
(412)380-4000
MorganMack22@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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818 - 824 of 969 reviews

Reviewed June 3, 2013

We were in town for a funeral and the hotel was very accommodating to our family needs. The staff was very friendly. The beds were comfortable. The breakfast buffet was good with plenty of room for a family get together. The location is right off the turnpike with easy access to the parkway so the hotel is easy to get to. The Outback was on the property which made quick meals easy. We did not get to use the pool so cannot comment. Have stayed here before and would stay again next time.

  • Stayed: May 2013, traveled with family
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Thank lewchel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganEMack, Front Office Manager at Hampton Inn Pittsburgh / Monroeville, responded to this reviewResponded June 8, 2013

Thank you very much for your feedback on TripAdvisor. I am so sorry you were here for a funeral, but we thank you for choosing our hotel. It's wonderful you were able to enjoy your time with your family and found our property nice and comfortable. Also, I am glad you were able to utilize our amenities: breakfast, Outback Steakhouse, and convenient location off the PA turnpike. Please come visit us again, (Hopefully your next visit will be for a happier occasion) and thank you for your wonderful summary. I will be sure to share with our entire team!

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Reviewed May 29, 2013

Stayed here for a few days while working in Downtown Pittsburgh. Family went swimming in the indoor pool and it was cold! Not heated by more than the 2 skylights in the ceiling above the pool. Disappointed that there wasn't a fridge in the room. Used to that with other Hampton Inns. Overall it was a good stay. Nice to have the Outback restaurant next door!

Room Tip: Front desk told me "all rooms are the same size just different beds and no refrigerators."
See more room tips
  • Stayed: May 2013, traveled with family
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1  Thank cbower2366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganEMack, Front Office Manager at Hampton Inn Pittsburgh / Monroeville, responded to this reviewResponded May 30, 2013

Hello! Thank you for your review on Tripadvisor. I am sorry the pool was a bit cold for you. We do have heaters in the pool and it is set in the low 80's, so we will certainly address this issue. Also, we have certain floors and rooms with refrigerators. We would be more than happy to provide you with one if you should stay here again. Thank you for your review and your feedback and we will be sure to look into the issues you mentioned. Have a great day!!!

Morgan Mack
Guest Service Manager
Hampton Inn Monroeville
3000 Mosside Boulevard
Monroeville, PA 15146
(412)380-4000
MorganMack22@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Its no secret that the economical, well run Hampton Inn's work well for business travelers and families alike. This property is no different. We stayed here Memorial day weekend for a volleyball tourney and enjoyed the convenient shopping and restaurants adjacent to the hotel.
The included breakfast is great and has plenty of variety/ hot and cold food. Getting Hilton Honors points for our stay doesn't hurt either! We will stay here again.

  • Stayed: May 2013, traveled with family
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1  Thank aroccoNj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganEMack, Front Office Manager at Hampton Inn Pittsburgh / Monroeville, responded to this reviewResponded May 30, 2013

Greetings! Thank you for choosing our hotel to host your Volleyball team during the Memorial Day weekend. We thank you for your business. I am pleased you were able to enjoy our hot breakfast in the mornings, and were able to collect your Hilton Honors points while staying here. Thank you for being a member. Should you be in the area for another tournament or traveling through our area in the future, we hope you stop in and stay with us again.

Morgan Mack
Guest Service Manager
Hampton Inn Monroeville
3000 Mosside Boulevard
Monroeville, PA 15146
(412)380-4000
MorganMack22@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

If you are going towards Pittsburgh but do not need to stay right in the City, then this is a very good option. The rooms are oversized and the accommodations are up to Hampton Inn quality. Beds are very comfortable. The location is great for easy access to Parkway East heading back and forth from Pittsburgh

  • Stayed: May 2013, traveled with family
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Thank Roy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganEMack, Front Office Manager at Hampton Inn Pittsburgh / Monroeville, responded to this reviewResponded May 30, 2013

Hello!!! Thank you for taking the time to review our hotel. I do agree, we are in a very convenient location. Close to the city, and right off the highway for easy access. Thank you for noting you enjoyed the room and were comfortable during your stay. We love great feedback and I thank you very much for sharing. Please come visit us in the future. We love to have you here,

Morgan Mack
Guest Service Manager
Hampton Inn Monroeville
3000 Mosside Boulevard
Monroeville, PA 15146
(412)380-4000
MorganMack22@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

We have stayed here plenty of times. It is close to my mother-in-law and very convenient. We have some times brought our dog and they have allowed her to stay at the hotel. We get Hilton Honors points and have a free breakfast. Nothing fancy but very comfortable and we would definitely come back.

  • Stayed: May 2013, traveled with family
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Thank TripPhotographer52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganEMack, Front Office Manager at Hampton Inn Pittsburgh / Monroeville, responded to this reviewResponded May 30, 2013

Thank you for your TripAdvisor summary. It is wonderful you were able to bring your furry friend along with you when visiting your family in the area. I am also glad you enjoyed our breakfast, and are comfortable during your time here. Thank you for being a loyal member to our brand as a Hilton Honors member, and we hope you come visit us again soon!!

Morgan Mack
Guest Service Manager
Hampton Inn Monroeville
3000 Mosside Boulevard
Monroeville, PA 15146
(412)380-4000
MorganMack22@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

The hotel was clean, staff was amazing. This is a weekend getaway for my family and we enjoyed everything from the pool, the complimentary breakfast, free internet. It is very convenient to the shopping areas.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hampton
Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganEMack, Front Office Manager at Hampton Inn Pittsburgh / Monroeville, responded to this reviewResponded May 30, 2013

Thank you for your review on Tripadvisor. I am so happy to hear you enjoyed our hotel, amenities, shopping areas, and enjoyed the service by our staff. I will certainly share this with our team. Thank you for staying with us and I hope to have you as our guest in the future.

Morgan Mack
Guest Service Manager
Hampton Inn Monroeville
3000 Mosside Boulevard
Monroeville, PA 15146
(412)380-4000
MorganMack22@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Pittsburgh / Monroeville

Address: 3000 Mosside Blvd, Monroeville, PA 15146-2726
Phone Number:
Location: United States > Pennsylvania > Monroeville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Monroeville
#2 Business Hotel in Monroeville
Price Range: $97 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Pittsburgh / Monroeville 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
Enjoy free hot breakfast daily and free WiFi internet access. Don't miss a beat of your exercise routine, take advantage of our fitness center and relax in the indoor pool afterward. We're connected to an Outback Steakhouse, so great food and drinks are just steps away, and they'll even deliver to your room. ... more   less 
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Also Known As:
Hampton Inn Pittsburgh Monroeville Hotel Monroeville
Hampton Inn Monroeville
Monroeville Hampton Inn

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