We were here for the Music Festival. When I called early afternoon to ask about the times they serve for late lunch/dinner, I was told there would be Music all day on their porch for the Festival. We travel almost 2 hours to go here and in the past, it has been one of our favorite places to eat. The last 2 visits were borderline, but we decided to try it again due to the Music Festival.
We arrived about 2:30 PM and walked around a bit to enjoy the Festival. We then went back to the Hotel Fauchere to enjoy the Music on their Porch, but there was none as that group was only their for Brunch. We were not told this when we phoned.
The Delmonico Room was closed due to a Wedding Reception, so we went down to Bar Louis around 4:30 PM. When we arrived, we were handed a lunch menu, but we wanted dinner. We were told dinner was not served until 5:00 PM. We decided to have a drink and wait for dinner, which we did---but were disappointed that we bothered to wait. While we were waiting, we heard a customer complaining about how poorly the French Onion Soup was and that it was like eating a salt shaker. I have to tell you, prior to hearing this, one of our favorite things to have here was the French Onion Soup, but that was prior to our last visit. When we heard this, we realized that the Chef still didn't get the message as that was one of our complaints the last visit. We knew not to order or try this again.
Several years ago, we would always enjoy our meals here especially their French Onion Soup, Steaks and extremely delicious Calf Liver (my husband's favorite and they prepared it perfectly). Although we were disappointed in our last 2 visits with the service, menu and preparation, we decided that maybe it improved again especially if they read my other Trip Advisor reviews, so here we are to try one more time.
The service has not improved at all. Finally at 5:20 PM we were able to get the dinner menu, then it took 15 minutes to hear the specials. The menu and specials were poor. After waiting all this while, would you believe that the only safe thing we decided to order was a hamburger. I will say the hamburger was delicious and prepared properly, but we waiting 40 minutes to get it. All and all for the time we wasted at Bar Louis to have a hamburger instead of a dinner, we could have gone to the Milford Diner and had an excellent meal.
We have now given Bar Louis 3 more tries, we will not give it a 4th. The need a better chef, better menu and a big improvement on their service. They also need people who answer the phone and know what they are talking about. Extremely disappointed on an excellent place gone so downhill. Would not recommend going here. If you do, we wish you luck.
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