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“Good stay, no worries”

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Holiday Inn Express Grove City-Prime Outlet Mall
Ranked #3 of 7 Hotels in Mercer
Certificate of Excellence
Erie, Pennsylvania
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good stay, no worries”
Reviewed April 15, 2014

Very friendly staff, clean property and clean rooms. The fresh popcorn in the great room/breakfast area is a nice touch. Fair breakfast offerings with healthy choices available. My daughter did not use the pool but was clean and nice sized.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcu82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, May 9, 2014
Thank you for your kind words about our friendly staff, clean rooms, and clean property. We are happy to hear that you had the chance to enjoy some of our amenities; popcorn and breakfast. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
    107
    105
    44
    8
    2
See reviews for
105
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Henrietta, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 14, 2014

I booked this hotel for the weekend for mt daughter and I because we wanted to shop the outlet center. The staff was very nice and the hotel was very clean. We were very pleased with our stay. Very close to the outlet center. The free breakfast was pretty good. We will stay here again!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, May 9, 2014
Thanks for reviewing us. I will pass on your kind words about our staff and the breakfast attendants will be pleased to hear you enjoyed breakfast. We hope you stay with us again on your next shopping trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgeville, PA
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 14, 2014

We stayed here the past weekend. We had 8 rooms in our party. Upon checking in, the staff made everyone feel welcomed and since some of the people had not seen each other in 30 years, they even did a good job of suggesting that maybe the individuals sitting in the lobby area were in our party. Paula at the front desk is definitely an asset to the organization. She went above and beyond in customer service!! The room was clean and worked perfectly as we planned - we reserved the executive suite so that we had a little more room to socialize at night. The hotel even provided more chairs for the suite!! The only suggestion that I have is that it would have been nice to use a separate party room on Friday night that would have allowed alcohol in the room. We were advised that we could not have alcohol in the party room. All in all though a great meeting place that is convenient to Grove City College!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAfoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, May 9, 2014
We are so pleased to hear that Paula made your stay great. We are so happy to hear that you enjoyed your suite and time with family you haven't seen in years. We appreciate your kind words about clean hotel and the great customer service you received. We hope you and your family stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 12, 2014 via mobile

Stayed here for one night during a cross-country road trip. The hotel looked well taken care of and the lobby and hallways were all very modern looking and clean.

Room looked clean and somewhat modern but not as nice as some of the other HIE's I stayed at on my trip. Bathroom was pretty worn out looking but everything worked. Room was quiet, what more can I ask for?

The woman at the front desk was extremely friendly and I liked the fact that they give a map of the area which shows the restaurants and stuff, that was a nice gesture.

I noticed that of the 9 Holiday Inn Express hotels I stayed at on this trip that this was the only one that didn't have the keys already ready when you arrive. Not that it's a big deal since it doesn't take long for them to prepare them, but it was just an observation.

There was plenty of parking And tons of restaurants around the hotel too.

Stayed April 2014, traveled solo
Helpful?
1 Thank pantograph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, April 23, 2014
We are pleased to hear that you enjoyed your stay during your cross-country road trip. Thank you for the kind words about our wonderful staff and clean hotel. They really take pride in making your stay as wonderful as possible. We hope to see you again on your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland, Canada
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 9, 2014

Sampled many different over night Brands while travelling to and for Orlando. This was unquestionably our worst experience.
The staff were friendly and the location was clean but the facility was tired / dated / in need of repair.
The grounds were in ok condition, our room had a broken down day bed and on the last day of our stay, we were advised that the water was being shut off from late a.m. To late p.m. Thankfully we were checking out. Breakfast was unacceptable on all counts. Not sure I will chose an HI over another chain offering next time out. And I'm a loyalty club member.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wyevale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, April 11, 2014
I want to apologize that we were not able to meet your expectations. We do appreciate your honest feedback and use this information to continually improve our hotel. Please contact me, Lisa Gamble or Marc Panty directly at the hotel (724)748-5514 if you would like to discuss this matter further.
Thank you,
Lisa Gamble
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 9, 2014

We stopped off for a night on our way back home from Florida. The staff at the hotel could not have done a better job! We were traveling with a small child and they let us have a look inside the rooms before booking to see which one might suit our needs. They were so helpful! The rooms were clean and very well laid out and spacious, and the rate was very reasonable!
The free popcorn and cookies were a welcome treat! We will defineately stay there again when traveling through there!

Room Tip: Ask to see a room before booking if you would like. Corner suite was spacious and bright!
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackson7275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, April 11, 2014
Thank you so much for reviewing us and your kind words about our staff and our hotel. I am so pleased to hear that you had the opportunity to experience our warm hospitality and amenitites. We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 30, 2014 via mobile

Great stay after a long drive, cookies and complimentary coffee and tea were a bonus. Breakfast was yummy and plentiful. Front desk staff pleasant and informative. Included in our rate was gift card for local restaurant which was nice too. Highly recommend to stay for shopping at the outlet mall.

Stayed March 2014, traveled with family
Helpful?
1 Thank Sulu68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, April 23, 2014
We are so pleased to hear that you enjoyed our cookies and coffee at check in. Thank you for the kind words about our wonderful staff and your great stay. We hope to see you again soon during your next shopping trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Property: Holiday Inn Express Grove City-Prime Outlet Mall
Address: 21 Holiday Blvd, Mercer, PA 16137-4067
Phone Number:
Location: United States > Pennsylvania > Mercer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Mercer
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Our exceptional staff at Holiday Inn Express Grove City, PA are waiting to make your stay familiar, fun, and fabulous! Located across from the Grove City Premium Outlets where you will enjoy tax free shopping on clothing and shoes at their 130 brand name stores. Plus, the all new Timber Creek Brewery and Restaurant opens in October 2015 right next door, featuring a must see glass floor! ... more   less 
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

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