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Holiday Inn Express Grove City-Prime Outlet Mall
Ranked #3 of 7 Hotels in Mercer
Certificate of Excellence
oshawa
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“will be back”
Reviewed June 3, 2012

we have 2 families stayed during May Victoria's long weekend for 2 nights. Price, service is good, room is clean, location quite and near the shopping mall, will go back again.
P.S. currently Canada Government just increase the customer tax quota and the gas price is even cheaper in U.S., so we will definitely go back. Happy Shopping!!

  • Stayed May 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank buffalosabres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
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    44
    8
    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Exeter, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 22, 2012

Warm & friendly welcome after a hard days shopping!!
Pool & spa great (latter hot so beware). The breakfast was just what we needed before along days drive south - excellent

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank M0EC01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 18, 2012

Tried the Holiday Inn Express for a weekend stay while visiting family. Great location for outlet shopping and several restaurants nearby. It's a newer very clean hotel. Enjoyed the free popcorn 24/7 and lots of variety for breakfast. A little pricey ( my opinion).

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abt7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
Level 6 Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed May 2, 2012

I would not normally write a review about a chain hotel like the Holiday Inn Express. This particular chain is usually so reliable that we often book it for a weekend trip when we are not going to spend much time in the hotel. This weekend was all about shopping so we booked two nights in two different cities.
The staff at the front desk were more than helpful. We had a bottle of wine and they went out of their way to find us some wine glasses so we would not have to drink out of plastic cups.
The only room available by the time we booked was a double with two beds. We usually stay in a room with a king bed. No big deal except that this room had a door to the room beside it. We thought nothing of this at all until after we went to bed and our neighbours returned. They were extremely noisy and it sounded as if they were right in the room with us. In fact I asked them to keep it down a bit and they could hear me too. This was certainly a lesson to us not to book a room like this again. The average rating is because of the lack of sound proofing. If you book this hotel definitely pack your earplugs.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Ontario_Sun_lovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, June 13, 2012
Dear Ontario_Sun_lovers,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good and the really good comments, I truly value the bad comments as this gives us the opportunity of improving what we can offer to improve your stay. We will address these points and I hope when you return you will see the improvements made.

Thank you again for your review.

Sincerely,

Ben J
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ONTARIO, CANADA
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 16, 2012

On our recent shopping trip we stayed at the Holiday Inn Express for the weekend. We found it to be very clean..."no bed bugs"...we checked! Bed was very comfy. Staff was very friendly and helpful. It was close to the outlet mall and restaurants which was nice. The breakfast was very good. Everything was hot and plentiful. Lots of options...eggs, ham, bacon, biscuits, bagels, pancakes and lots more. There was some fruit as well, nice bananas and good apples. Nice touch that coffee, juice and popcorn was available 24/7. We also got a good price booking on line. Great stay!

Room Tip: Rooms on the second floor were convenient as there was a staircase you could use instead of having t...
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  • Stayed April 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank FRASIER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, Ontario
Level 4 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 10, 2012 via mobile

We stopped here on our way home for one night. We were offered a room on the third floor as Priority Club members, then was told the elevator wasn't working. My husband later wanted to use the sauna, not working! Our room was clean and comfortable with seating other than the bed. Bed was comfy. Shower faucet could not be turned off completely so listened to water running when using facilities. Had to shut the door so dripping could not be heard when sleeping. Breakfast was the usual fare with ample quantities. Very good location for outlet shoppers.

Stayed March 2012
Helpful?
1 Thank Blitzen467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 9, 2012

We stayed here over the Easter Weekend, arriving on Good Friday.
Staff was very inviting and went out of their way to help us out (quite typical for a Holiday Inn or Holiday Inn Express); especially on Easter Sunday when they helped us to find a restaurant in the area that was actually open!

The outlet stores were literally just down the street and kept us busy for an entire day...

The 2 Queen Suite room that we had was reasonably spacious for 4 of us, with a nice little fridge and microwave.
- The pool was quite small but it worked out OK since we were the only ones using it on our last evening of a 3 night stay - the whirlpool felt really good after being on our feet a lot!
- Breakfast each morning was not particularly fancy but it was decent; especially since it was included in our hotel price

Overall, it was a pleasant stay and allowed us to build some more Priority Plus points toward future Holiday Inn discounts we hope to enjoy as part of subsequent family 'getaways'...

Room Tip: Ask for a triple A discount, book ahead and try to include a Sunday thru Thursday for best pricing!
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dave_dorscht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Property: Holiday Inn Express Grove City-Prime Outlet Mall
Address: 21 Holiday Blvd, Mercer, PA 16137-4067
Phone Number:
Location: United States > Pennsylvania > Mercer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Our exceptional staff at Holiday Inn Express Grove City, PA are waiting to make your stay familiar, fun, and fabulous! Located across from the Grove City Premium Outlets where you will enjoy tax free shopping on clothing and shoes at their 130 brand name stores. Plus, the all new Timber Creek Brewery and Restaurant opens in October 2015 right next door, featuring a must see glass floor! ... more   less 
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

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