The room was okay. The key to the outside door would only work a couple of times. Had other guestes let us in the door. Checked in on Friday and on Saturday went out to do shopping. Returned to the room and the garbage was not emptied. Soaps were not replace. Coffee pot still dirty. No replacement of coffee or cups. Shower was barely luke warm.
Day of check out I expressed my complaints, the woman at the counter was nice, but the guy behind the counter never once apologized for all of the listed above. He was very rude. I travel monthly for business and pleasure and have had many wonderful experiences with the employess at hotels. I have never been treated this way before. I was so disappointed and will never stay at that establishment again. To be spoken to in the manner in which I was, was very unprofessional and the gentlemen working needs education on dealing with people. He had no people skills.
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- Also Known As:
- Comfort Inn Mercer Hotel Mercer
- Mercer Comfort Inn
- Inn Mercer