We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Construction has crippled this hotel; only go if you get a great deal”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Harrisburg SW-Mechanicsburg
Ranked #9 of 13 Hotels in Mechanicsburg
Reviewed December 15, 2012

I've stayed there a few times in the past and have had good experiences. Now, it's totally torn apart and has almost NO guests. I have the impression some of the workers are bunked there, judging from some of the trucks out back and the large number of them crowding the breakfast buffet. NOT a place to bring the family or attempt a lover's escape. My room was quiet, BUT every lamp shade was akimbo and the light in the entrance did not work. The iron and ironing board were cheap and barely useable, too. The real turn-off was the stagnant coffee pack in the coffee maker from some prior occupant. Poor housekeeping, to say the least, and I washed the maker repeatedly before I felt safe using it. OK, the breakfast was good and unlimited as always, with eggs, sausage, waffles, cereal, fruit, breads, juice coffee, and yogurt, but that's the only redeeming quality. Yes, some of the staff is really nice, others don't seem so engaging. Their web site and reservation system should REALLY warn you that the place is barely usable. The pictures of the upcoming renovated hotel with improvements like a pool, and maybe they'll relocate the main entrance to the bottom/rear, so you don't have to walk down a set of stairs with your luggage.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AnAceBuyer_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alwaysonthego75, Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this reviewResponded December 19, 2012

As you know, we are in the midst of our renovations program and hope our guests will return to enjoy our finished product. We try to minimize the inconveinences to our guests; but unfortunately some issues arise beyond our control. Your response has helped us to reach out to our construction team and ask them to be more aware of our guests in and out of the property. Our staff is working hard to keep all areas clean and debris free. We appreciate your business and hope we can restore your confidence in our property on your return visit to Mechanicsburg. Happy Holidays!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (120)
Traveler rating
Traveler type
Time of year
Language

101 - 107 of 120 reviews

Reviewed November 19, 2012

If you have a problem with stairs or really require an attractive hotel stay away until this place is finished with its badly needed remodeling. I cannot understand hotels that think a "Excuse our Mess" sign excuses everything from minimum service to bad TVs. Wait until spring 2013.

  • Stayed: November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alwaysonthego75, Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this reviewResponded December 19, 2012

Thank you for your response. We are anxious to show our finished renovations in the year 2013 and hope we can have you as a return guest. Your feedback helps us to reach out to the staff and construction team and that is a useful tool to help us with training. Thank you for your business, please give us another opportunity to restore your confidence in lodging choices in 2013! Happy Holidays from the staff and management of Mechanicsburg Comfort Inn!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012

As it says in the welcome book in each room, this Comfort Inn has recently changed ownership and it shows. I work for a local retailer and my company paid for me to stay here during Hurricane Sandy so I would be close to our store. The employees at the check-in counter were incredibly friendly and genuinely glad I was able to make it safely to the hotel. The rooms were very clean and the bed was very comfortable. The next morning I was happily surprised to catch a free continental breakfast (which I'm not sure they previously offered) before heading off to work. Despite the fact that I had to be away from home during the hurricane, I felt welcome and safe at the Comfort Inn West.

  • Stayed: October 2012
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank rolyzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alwaysonthego75, Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this reviewResponded December 20, 2012

Thank you for your response. We appreciate you commenting and understanding the importance of us making the major improvements on our hotel. We look forward to your return visit when you are in the area again; and I hope you are impressed with all our renovations and upgrades in 2013. Thank you for your business!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2012

As good or better than the other nearby alternatives, plus a decent full breakfast. My room faced Carlisle Pike, but it was still quiet enough to get a good night's rest. WiFi speed is ho-hum, so don't plan huge jobs here! Free coffee in the lobby 24x7 was appreciated, too. Staff was attentive, if uninspired.

Room Tip: It will be quietest if you ask for one off Carlisle Pike. Seem to have very little space for 18 whee...
See more room tips
  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AnAceBuyer_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pa409, Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this reviewResponded December 26, 2012

Thank you for your comments, we appreicate your business! We will be upgrading the WI-FI and the parking lot along with the entire construction and renovations projects. We look for feedback .....please stop by and ask for me on your next visit in, so we can disuss your suggestions. Thanks! Lee L., Manager, Comfort Inn West.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2012

Hotel is average very dated room decor. They should really put some attention to this aspect. But it was clean and it served our purpose just fine! front desk staff was pleasant and helpful. Location near restaraunts .convenient

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

We recently stayed here on a road trip north on I-81. It was one of the few hotels with space available for under $100. The location is great. There are ample restaurants nearby, and easy access to the interstates. Breakfast is decent, and includes belgian waffle makers, cereal, and some other bakery items. There were also a couple of hot food items (eggs and sausage).

My kids and I are picky about breakfast food, so we opted to get toast with peanut butter and go to Dunkin Donuts.

The staff was very friendly from check-in to the cleaning crew at breakfast.

The rooms were just average. Old tube-style TVs with limited satellite service. The beds were not very comfortable, but they weren't the worst I have ever slept on. The room was clean as was the bathroom.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank talattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2012 via mobile

After a long wet drive from The Philly airport I arrived at midnight. I felt safe in the parking lot and at the hotel. The staff was nice and was not sleeping on the job as some night front desk people do.

My room was on the 2nd floor. As soon as I went up the stairs to the 2nd floor I was blasted with a wave of cigarette smoke. This worried me because my room was non smoking. I was very happy that the smoke smell was not in my room.

The room was clean. The shower had good water pressure and the bed was cozy. Breakfast offered more than most hotels in ths price range and below. Overall I was happy to stay here for the price.

  • Stayed: May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank offseasonfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mechanicsburg hotels
3.9 mi away
Wingate by Wyndham Mechanicsburg/Harrisburg West
3.6 mi away
Hampton Inn by Hilton Harrisburg West
3.5 mi away
Country Inn and Suites Harrisburg West
Show Prices
Show Prices
Show Prices
3.0 mi away
Holiday Inn Express & Suites - Harrisburg West
3.4 mi away
Courtyard Harrisburg West/Mechanicsburg
3.2 mi away
Comfort Inn Mechanicsburg/Harrisburg - South
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Harrisburg SW-Mechanicsburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Harrisburg SW-Mechanicsburg

Address: 6325 Carlisle Pike, Mechanicsburg, PA 17050-2309 (Formerly Comfort Inn West)
Phone Number:
Location: United States > Pennsylvania > Mechanicsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in Mechanicsburg
Price Range: $81 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Harrisburg SW-Mechanicsburg 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The Holiday Inn Express Harrisburg SW-Mechanicsburg, a Mechanicsburg hotel near Harrisburg and popular Hershey attractions.The Comfort Inn(R) Mechanicsburg/Carlisle is conveniently located on Route 11, just six miles west of Harrisburg, the state capital, and seven miles east of Carlisle. This Mechanicsburg, PA hotel is minutes from the U.S. Army War College, Naval Support Activity Mechanicsburg, Dickinson College, Dickinson School of Law, Messiah College, the New Cumberland Army Depot, part of the Defense Distribution Depot Susquehanna, and the famous Carlisle Car Show. The Harrisburg International Airport is 12 miles away. More than 20 restaurants are located within one mile of the hotel. Additional area attractions include the Pennsylvania Dutch Country in Lancaster County, Hershey's Chocolate World and Gettysburg National Military Park. Hotel amenities and features include: •Free high-speed Internet access •Free local calls •Free morning newspaper •Free 24-hour coffee •Exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Mechanicsburg/Carlisle the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including pancakes! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Priceline, Travelocity, Cancelon, Orbitz, Hotwire, HotelQuickly, getaroom.com, TripOnline SA and Cheap Tickets so you can book your Holiday Inn Express Harrisburg SW-Mechanicsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing