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“Ate there this past weekend”

Chili's Grill & Bar
Ranked #137 of 200 Restaurants in Mechanicsburg
Cuisines: Mexican, Steakhouse
Restaurant details
Reviewed March 27, 2017

And have to say it was very good, Brian did a wonderful job keeping up with 11 people. He didn't miss a beat. Food was very good, had the smokehouse combo with the ribs and a double order of the sausage and both where very good, the dry rub was done well had a good zing to it. Again service was very good, and everyone enjoyed their meals

    • Value
    • Service
    • Food
Thank bobertb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 11 of 32 reviews

Reviewed January 7, 2017 via mobile

After our Sunday long runs (7-28 miles depending on training season) we usually go to Chile's here to refuel with salads, small plates, etc., which in general serve their purpose: to refuel. This time we were here on a Saturday for my step-sons' birthday with the extended family. So, I decided to order something completely different. I ordered the guacamole burger with grass-fed beef. It was a complete grease-bomb. I had to keep wiping my fingers because of the grease. Couldn't taste the meat and just tasted like oil. I will try the grass-fed beef again at a later date here since the other food we've had here is ok to good particularly the southwestern egg rolls.

Thank rothgargeert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded January 9, 2017

We apologize that your recent meal was not as good as it should have been. Your food should always be cooked correctly and served in a timely manner. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize.

-Full Name
-Phone Number
-Restaurant address that you visited
-Check Number
-Date of Visit
-Time of Visit

Thank you and we look forward to hearing from you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2016

A business associate selected Chili's for a working lunch; we arrived after 12:30 and could have selected almost any table. We ate in the bar area which was a brighter environment than the restaurant area.

Later in this form this question is asked: "Is there a TV?" YES, YES, YES, YES, YES, and YES. The human eye/brain connection reverts to its cave man instincts and identifies and turns to motion. It is challenging to stay focused on the table conversation when your attention is so easily diverted. THANKFULLY there was no volume to turn down...and closed caption text was too small to read – nearly a perfect combination!

We were timely welcomed and the menu was explained as necessary.

The kitchen must have been operating at the "we've over loaded with orders" pace so they could prepare for that time should it arrive. When delivered, the hots were hot; the colds were cold.

Past experience at this place prompted me to closely check the exposed perimeter of the dishware for grease residue. There was none. (Good job...or did they remember me and hand pick a clean plate? HMMMMMM .... no they are not that good).

Both of us commented on the food quality/taste, It was good.

What started out as reluctant journey to an anticipated "disappointment destination" morphed into a pleasant experience.

The server was polite and engaging and never once wanted to establish a relationship with me... she did not call me dear or hon or...

A rating of FOUR DOTS is not a stretch or sympathy rating. They earned it.

    • Value
    • Service
    • Food
Thank Gil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2016 via mobile

Food is as good as it gets at a Chilis. Servers were friendly and attentive. The 2 for $20 is a good deal. The chicken Alfredo pasta was tasty and filling they tried hiding that the garlic bread was burnt by putting the burnt side down. Sent it back and the manager brought out a fresh piece, not burnt.
A knock against the chain and not this restaurant is their loyalty points expire. TGI Fridays never expire, so Fridays gets my catering orders every other month.

Thank fogghogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2016 via mobile

Dinner tonight with our grandson was not a good experience. Fist off, we walk in to no one at the host station with other people waiting to be seated as well. The young man staffing the host desk came back and then had to clean a table for the folks in front of us. He came back to us and sat us in a booth that had not been wiped off. He came back with the same damp towel I watched him using previously and wiped the table. Subsequently I watched that same towel used by wait staff to clean several other tables and a section of the bar. Apparently there is no buss staff and I would bet on that single towel being used endlessly.
In addition, the floors were dirty, the windowsill, etc. Generally speaking the front of the house was dirty....I won't speculate about the kitchen.
Our food was okay and service was good. I just couldn't get over the dirt and that well used towel.
We will not return!!

Thank Joehadenough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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