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“Quiet property”

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Holiday Inn Express & Suites - Harrisburg West
Ranked #6 of 13 Hotels in Mechanicsburg
Certificate of Excellence
Montreal, Canada
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Quiet property”
4 of 5 bubbles Reviewed April 23, 2014

The hotel is quiet and nicer even during the crazy car show in Mechanicsburg/Harrisburg.
The reception is highly professional and every time you call the front desk they ensure you are happy with their service and friendly all the time.
The breakfast could have been better instead of repeating the scrambled egg and cheese egg.
Fruits were always too limited.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mickey m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review, May 1, 2014
Dear Guest,

Thank you for the positive review, your feedback is very important to us. I am happy to read that you were pleased with the professional service and attitude of the front desk staff, guest service is a top priority. I am sorry to see that our breakfast did not completely satisfy. However, within the past week we have expanded the variety of our breakfast items to include some healthier options such as turkey sausage, oatmeal with assorted toppings, Chobani Greek yogurt, and a larger fruit station with bananas, apples and oranges. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 reviews from our community

Traveler rating
    108
    78
    26
    4
    2
See reviews for
72
50
12
57
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
New York City, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

I was pleasantly surprised by the quality of this Holiday Inn... They have a pretty exercise room with big windows, the rooms are nice inside, everything was clean, and the breakfast bar had a nice selection of healthy and unhealthy choices. Daniella at the breakfast bar (the Austrian lady) is a doll!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CommissionerRama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review, May 1, 2014
Dear Guest,

Thank you for taking the time to submit such a wonderful review. I'm pleased to read that you enjoyed our fitness center as well as our complimentary breakfast. Daniela, our breakfast attendant, has been smiling for days since she read your kind comment. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
165 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed April 5, 2014 via mobile

This was a standard Holiday Inn - comfortable, but not extravagant. The hot breakfast had a nice selection of food and was always well stocked. The gym was small, with only a couple of cardio machines...no free weights or mats. The staff, however, was amazing! Everyone from the front desk to the housekeepers were friendly and cheerful. What a welcome change to visit somewhere and be treated so well. Well worth the stay for that reason alone.

Stayed April 2014, traveled on business
Helpful?
Thank jawhiskeyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
180 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed March 9, 2014

Loved this hotel, it was fairly new and but typical of a Holiday Inn Express, The breakfast was limited as a Holiday Inn would display, but it wasn't bad.
The room was clean and I really had no problem to speak of. I would recommend this hotel, however, there are no close by restaurants. Find the hotel, then find where you want to eat then go back to the hotel.

Room Tip: Find a restaurant before you venture to this hotel, then go to the hotel and call it a night.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TBRD113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
1 review
5 of 5 bubbles Reviewed March 7, 2014

We have stayed at this hotel 2 times which is only a block away from the West Shore surgery center and 281. The hotel and room was very clean and all of the staff have been very pleasant during both stays.

Daniela prepares a very nice breakfast in the morning that is complimentary and she is very sweet and accommodating.

All of the staff provide a very warm and friendly atmosphere to make your stay comfortable and enjoyable.

Room Tip: There were 4 adults so we stayed in the suite that had 2 queen beds in one area and a 1 king bed in...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimp278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
1 review
5 of 5 bubbles Reviewed March 3, 2014

This hotel has a very friendly staff, helpful, good breakfast, good clean rooms, very good beds with different pillows, and good shower. Garage for your car. Good business room with printer and two computers.

Room Tip: it's just near the 81 highway, exit 61.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 440Pieter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotia, New York
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 15, 2014

The desk clerk at this hotel must have thought I was nuts! After two incidents at two previous hotels on this trip, I had a few questions before taking a room. I asked if there was water in the hotel, if there was hot water for a shower and if there was a refrigerator in the room! I then told him one hotel we were in had no water due to a main break, and the next hotel had no hot water in the tub and no refrigerator in the room. This kind man asked if there was anything else I would like and I said I would like to be on the same floor with an ice machine because I had to go up a floor last night to get ice! He gave us a beautiful suite with a refrigerator, a microwave, extra towels in the bathroom (a plus!) and just down the hall from the ice machine all for a reduced rate with a coupon from Travel Coupons.com! I did not get his name, but I wish I did because he was kind, considerate, friendly and certainly deserves kuddo's from management! This is a great place to rest just off I81 and I would recommend it highly!

Room Tip: Stop at the Welcome Center or Rest Area on I81 and pick up a Travel Coupons.com book, then just tell...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michele W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review, February 25, 2014
Dear Guest,

Thank you for the very kind review. I can say with certainty that the desk staff did not think you were nuts for asking a few very reasonable questions. I am happy the Holiday Inn Express & Suites - Harrisburg West was able to provide you with an amazing room and a restful stay. I have passed your kind comments on to our desk staff and we hope you choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites - Harrisburg West

Property: Holiday Inn Express & Suites - Harrisburg West
Address: 2055 Technology Parkway, Mechanicsburg, PA 17050 (Formerly Comfort Suites Mechanicsburg)
Phone Number:
Location: United States > Pennsylvania > Mechanicsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Mechanicsburg
#3 Business Hotel in Mechanicsburg
#4 Family Hotel in Mechanicsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Harrisburg West 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites - Harrisburg West Hotel Mechanicsburg
Holiday Inn Express And Suites - Harrisburg West

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