Stayed here in June 2013 while on our way home from NYC via Philadelphia. It is a nice, clean, newer hotel. Upon check-in, I was greeted at the front desk by two very young guys who were very helpful. We went up to our room (we had booked a suite) and found that, while it was a spacious room, there were only two beds. I had read on their website that you get two beds and a pull-out couch, which is what we needed since we are a family of 5. I went down to ask whether we had been placed into the wrong room. They told me this was a larger room than the one with the pull-out but we could either switch rooms or they could bring a roll-away bed. I opted for the roll-away since it wouldn't cost any extra and we were happy with the room we had. The one young man was at our door with the bed & linens within about 5 minutes. Wow! Then I asked for some extra towels since we only got 3. I told him "no hurry", but he was back in about 15 minutes with them. The room was very clean, the beds were comfortable, and the bathroom was large. There didn't seem to be a working exhaust fan for the shower, though. The breakfast was good. There is a parking garage under the hotel which is accessible by the hotel elevator and you have to use your room card to enter the garage to park. We liked this feature and felt our vehicle was secure in the garage. There was another very young man at the desk when we checked out, and he was very nice. They have done a great job hiring for the front desk! I would definitely stay at this hotel again.
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- Also Known As:
- Holiday Inn Express And Suites - Harrisburg West
- Holiday Inn Express & Suites - Harrisburg West Hotel Mechanicsburg