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“Its a '5' on the NO Smoking Side”

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Homewood Suites by Hilton Harrisburg-West Hershey Area
Ranked #2 of 13 Hotels in Mechanicsburg
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 21, 2013

Hotel is well run with accommodating staff. Our original room was on the smoking side of the property (a fact we missed until we got to the room) and the smell is obvious to a non-smoker (hence the 4 instead of 5 rating). We asked to be moved to a non smoking suite which happened quickly but instead of one bedroom suite with two beds and a sleeper, we ended up with a one bedroom suite with a king bed and a sleeper which didn't work for the mix of adults. So once again we were moved, this time to a very clean, well laid out two bedroom/two bathroom suite with a king in one room, two queens in the other room so we didn't need the sleeper at all. The hotel did this WITHOUT raising the original price which I think speaks well to their customer service.

Everything was clean from the lobby to the breakfast areas, to the rooms and bathrooms. The beds were comfortable and the rooms within the suite had their own temp controls. The free breakfast had the usual eggs, breads, cereals, and fruits but it also has an attendant who keeps the offerings from running out.

I would definitely put this on my list of places to stay - especially if you need an extended stay as each suite had a full size refrigerator in the ample kitchen area. I did not make the reservation so can't speak to the available choices but they have at least the three different room layouts mentioned above, so be sure to request what you need before you arrive since the hallways are fairly long and moving from room to room is a trek.

Room Tip: If you don't smoke, insist on a NON-Smoking room. Only two floors but long hallways so request r...
  • Stayed: May 2013, traveled with friends
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1  Thank nowakklmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARHW, General Manager at Homewood Suites by Hilton Harrisburg-West Hershey Area, responded to this reviewResponded June 3, 2013

We appreciate all your comments on Trip Advisor! Most importantly, we are thrilled that we were able to get you checked in to a perfect suite for your trip!

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Reviews (717)
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583 - 589 of 717 reviews

Reviewed May 12, 2013

This is our 2nd visit to this property with my wife and 4 kids. We love the homewood suites brand and this location is well maintained and clean. Check in was smooth and there was a requested crib already in the room. There are a number of restaurants / food choices nearby (Papa John's, Subway, Chinese takeout, Weis supermarket). My kids loved the 8:30 pm warm cookies provided. The fitness center has 2 newer Precor treadmills and dumbbells. We slept well and it was very quiet. Breakfast in the morning included waffles, cereal, bagels, muffins, fruit, bacon, and tater tots. The swimming pool is outdoors and was opening on May 13th. The common area has a TV, coffee / hot chocolate, and pool table.

  • Stayed: May 2013, traveled with family
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1  Thank victorkomd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Homewood Suites by Hilton Harrisburg-West Hershey Area, responded to this reviewResponded July 10, 2016

I wanted to say thanks for your review of our hotel. Our goal is make guest feel at "Home" and we hope we achieved this. If you have visited us lately, We would love for you to experience our newly renovated hotel.

Keith

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Reviewed May 10, 2013

rooms are ok...long trek to find something to eat...no room service and nothing in the immedite are....rooms spacious, and clean. Could have sayed in a full service hotel with all amenities for the same price.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Pierce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Homewood Suites by Hilton Harrisburg-West Hershey Area, responded to this reviewResponded June 29, 2016

Thank you for taking time to share your experience with us. I'm sorry we weren't able to exceed your expectation. I certainly understand your desire for a full service hotel and while we have some great amenities such as free breakfast, evening social (Monday-Thursday) and a full equipped kitchen; we are really designed for long term stays or for those who are looking for more spacious than a standard hotel room. Again, thank you for your feedback as a way to improve.

Sincerely,
Keith Komon
General Manager

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Reviewed May 2, 2013 via mobile

This is our second stay at a Homewood Suites by Hilton. Amazing property for what they charge. On Monday thru Thursday they serve a fantastic evening meal. The rooms are clean and spacious since they are suites. We look forward to future stays at these properties if they maintain this price point.

  • Stayed: May 2013
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1  Thank Cystokid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Homewood Suites by Hilton Harrisburg-West Hershey Area, responded to this reviewResponded July 10, 2016

I wanted to say thanks for your review of our hotel. Our goal is make guest feel at "Home" and we hope we achieved this. If you have visited us lately, We would love for you to experience our newly renovated hotel.

Keith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

We booked this hotel via Priceline and learned at check-in that Priceline did NOT fax or forward our reservation to the hotel. Nice huh? Fortunately we had the confirmation print out and HomeWood Suites was really great about honoring the commitment + gave us a bag of sweets for the inconvenience.

Now for the room.. we booked the king suite, very nice, uber clean, good size rooms with separate kitchen (real kitchen - stove, microwave, fridge with icemaker, toaster) living, bath and bedroom. The cost via priceline was only $134 a night. The room contained expected toiletries, extra pillow, blankets 2 TV's, a comfortable bed and 4 sink as soon as your head hits them pillows.

There is no restaurant on site but they do have the concierge snack thing going on, the calendar on the fridge had the 'concierge snack' as more of a free dinner with meatloaf, chicken etc offered after 5PM Monday to Thursday. Alas, we arrived on a Friday and had to fend for ourselves so we ordered Chinese delivery from down the street, very reasonably priced <$30 for two meals.

Breakfast was tasty with fresh fruit, eggs, oatmeal, waffles, cereals, bread, meat and juices - all free. The outdoor pool was closed (maybe 50 degrees outside) but the fitness center rocked, with a new treadmill (the kind where each unit has an individual television at eye height) with earphones for privacy. Open both early and late the only thing I couldn't figure out is why the heck they placed this room so far away from the lobby.

Overall, a great price and great room, new clean and convenient with everything you need on-site.

Room Tip: Slam dunk hotel, clean and has everything needed.
  • Stayed: April 2013, traveled on business
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2  Thank The1stPghChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Homewood Suites by Hilton Harrisburg-West Hershey Area, responded to this reviewResponded July 10, 2016

I wanted to say thanks for your review of our hotel. Our goal is make guest feel at "Home" and we hope we achieved this. If you have visited us lately, We would love for you to experience our newly renovated hotel.

Keith

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

was here for two weeks the room was big had a full kitchen and two big flatscreen TV's a nice bed and clean bathroom. the staff was great very helpful. overall was a great stay and I will go back if I am ever in the area again.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARHW, General Manager at Homewood Suites by Hilton Harrisburg-West Hershey Area, responded to this reviewResponded April 29, 2013

Thank you for your kind remarks posted on Trip Advisor. The layout of our suites. having our Suite Start hot breakfast and our Manager's Reception available to our guests lends itself perfectly for longer stays! We hope to have the opportunity to provide accommodations to you again.

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Reviewed April 25, 2013

This hotel/suites is very nice. The rooms/suites are large, comfortable and clean. The staff is very helpful and friendly. The complimentary breakfast is a great feature and the food is good. Overall, this was a nice hotel lodging experience. The cost is also reasonable and competitive with similar quality hotels.

  • Stayed: April 2013, traveled on business
    • Value
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Steve Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARHW, General Manager at Homewood Suites by Hilton Harrisburg-West Hershey Area, responded to this reviewResponded April 29, 2013

Thank you for choosing our hotel and we would also like to thank you for taking the time to write a review on Trip Advisor. Your comments will be read to our entire staff, as we are fully committed to your satisfaction! We hope to have the opportunity of serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Harrisburg-West Hershey Area

Address: 5001 Ritter Rd, Mechanicsburg, PA 17055-4884
Phone Number:
Location: United States > Pennsylvania > Mechanicsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Mechanicsburg
#1 Business Hotel in Mechanicsburg
#2 Romantic Hotel in Mechanicsburg
#2 Family Hotel in Mechanicsburg
Price Range: $133 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Harrisburg-West Hershey Area 3*
Number of rooms: 116
Official Description (provided by the hotel):
Our all-suite, extended stay hotel is only seven miles from downtown Harrisburg, PA with easy access to the Pennsylvania Turnpike I-76. Enjoy being only 15 minutes from Harrisburg Amtrak and 25 minutes from Harrisburg International (MDT) Airport. Choose a one-bedroom, or two-bedroom, suite with sofa bed for extra sleeping space. Or, upgrade to a suite with a cozy fireplace or relaxing whirlpool tub for an extra calming stay. Our suites also include full kitchens (with a twin-burner stove, microwave oven, coffeemaker, dishwasher and dining table). Each suite also comes with two LCD TVs. Guests who stay at our hotel enjoy our complimentary WiFi, free, full breakfast, business center, 24-Hr Pavilion Pantry Market, complimentary beverage area, basketball court, Precore Certified Fitness Center, outdoor swimming pool and billiards table.Traveling for business? Join us Monday- Thursday evening for our evening socials, beer and wine are included. ... more   less 
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Also Known As:
Homewood Suites Harrisburg West Hotel Mechanicsburg
Homewood Suites Mechanicsburg
Homewood Mechanicsburg
Mechanicsburg Homewood Suites

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