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“Lovely!”
Review of The Percy Arms

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The Percy Arms
Ranked #1 of 1 Chilworth B&B and Inns
Certificate of Excellence
Reviewed June 28, 2014

Had a lovely lunch here today. My husband took me for lunch, it was worth the 45 minute drive! I liked the fact that the menu was south African as it's nice to try something new. My Husband had springbok which was really tasty and I had a sirloin steak burger. For pudding I went for an alcoholic milkshake which was lush! The service was great too, really friendly. Will defo visit again and may even try the b&b next time!

  • Stayed: June 2014, traveled as a couple
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    • Service
Thank victoriaplum71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 - 103 of 126 reviews

Reviewed June 28, 2014

We went here for my mums birthday celebrations , as soon as we arrived problems started , they had booked us in for the wrong amount of people so we had to all squeeze on to a smaller table , then they "forgot" to inform us on the phone when booking that they charge a scandalous £10 to bring your own cake to the table !!Considering we spent £260 I thought this was outrageous !!Then our side orders were brought out so late we had already finished the main meals so why bother to bring them our that late ??the waitress had a serious attitude problem on the night also shocked to find out she is the manager !!Not willing to help at all and no goodwill gesture or even a sincere apology offered for the poor service we received !I felt like we were looked down on but they were happy enough to take our money !Bring back the old male manager he was lovely and so helpful !!wont be returning in a hurry that's for sure which is a shame because the steaks are the best !!

  • Stayed: June 2014, traveled with family
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Thank Natalie2800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

If you like good South African food, this place is a must !

We dont live far from the Percy Arms and often visit on a Saturday for lunch, the food is superb, good wine list and first class service from the dedicated staff.

Give it a try, you'll keep going back !

  • Stayed: May 2014, traveled as a couple
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1  Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

Were a little disappointed with the room after seeing another when the door was open.
Our room was very dark as the blind could not be moved up. There was no wardrobe just a coat stand to hang clothes on, also for a 5 star hotel you might expect a phone or clock and there were no tissues in the room either. But the bed was very comfy.
The food was very good however, for our visit over here we were not expecting such a good breakfast, but this was excellent.

Room Tip: Go for a better room, ours was a two single beds, not sure what the others were as a very small hote...
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  • Stayed: May 2014, traveled with friends
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Thank Ausygirl2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

Visited on a beautiful Sunday afternoon and the place was packed. Food and ambience as good as ever with the carvery being one of the best I have ever had. A wide choice of joints beef, lamb. pork, gammon and you could have whatever you wanted. Very good portions no scraping on the meat here! Great choice of vegetable and all round a super roast. The service however was very poor. Drinks service was slow which you can understand on a very busy Sunday but meals turning up at differing times is simply not acceptable and not something that you expect here. It wont put us off as we have had many good meals here over the years and I am prepared to put this down as an off day. Guys tell us things are going to be a bit slower than normal and we will understand but please don't bring us meals several minutes apart please.

  • Stayed: June 2014, traveled with friends
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1  Thank DDFarnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2014

I stay at the Percy Arms regularly now, and do so because the effort and care the staff take to make sure you have a pleasant, relaxing stay is fantastic. The food is consistently excellent and the accommodations and the feel of the whole place are wonderful. They've made me "take away breakfast" and left it outside my door when I had to leave early in the morning and even came out and scraped my car windows when it had iced over in the night this last winter... Really?? Highly recommend.

Room Tip: The rooms on the street can be a bit more noisy if you're sensitive to that. Also book early, ro...
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  • Stayed: June 2014, traveled on business
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Thank lrt003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

Bizarrely... This is obviously a popular place so for a start you would think more staff would be employed at busy times like weekends. We arrived at about 3pm on a sunny Saturday, only about half the tables were filled, and judging by the amount of debris on these tables most people had eaten... The other free tables also had numerous empty plates and glasses on them. We ordered drinks, lager had run out which was most odd. We then ordered food, just a burger and ribs, now, as mentioned, it seemed most people had eaten and in the 50 minutes that we waited for our food only one main course came out and one desert. At this point we were rather fed up and didn't want to order another drink without food. On going inside we were met with a surly don't care attitude that we wanted to cancel and have a refund. We were informed that the menus said that at busy times food could be 40 mins... We were at 50 mins at least... Would not go back and would not recommend, for the attitudes alone..

  • Stayed: April 2014
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Thank Brogiebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Percy Arms

Address: 75 Dorking Road, Chilworth GU4 8NP, England
Location: United Kingdom > England > Surrey > Chilworth
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Chilworth
Price Range: $133 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Percy Arms 5*
Number of rooms: 5
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