We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No Refunds for Bad Time”

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Urbania
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Tidal Bore Rafting Resort
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 15, 2013

A friend and I used this company in September 2012. I have been waiting to cool down about the terrible experience since then but am still seething. After reading the review of a very similar experience to mine, I decided writing a review was the right thing to do. We had heard about the tidal bore for years and it was supposed to be one of the highlights of our trip on the day before going home. There had been several days of rain and the company we intended to use was not operating, we thought because it was late in the season. Tidal Bore Rafting was open and assured us the trip would be exciting. We did not really understand the tidal bore so thought that the location of this company might make a difference. We arrived an hour early for no good reason, desk people were indifferent but no big deal. Then we got on the raft and sat. And sat. And sat. After a few hours, the guide said the ripple that passed a while ago must have been the tidal bore. He said the only other time this had happened was THE DAY BEFORE. The guide was very chummy with one couple, but I had no interest in their chatter. He offered to stop for mud sliding, but we had a drive of several hours so were not interested in that but had to wait while the chummy couple tried it. My friend thought it was not a bad float trip as the water was pretty. But we paid $80 each for an exciting rafting trip. The company knew this was highly unlikely. I complained when we got off the boat, but did not receive even an offer of a t-shirt. Stick to the reputable companies in town.

  • Stayed: September 2012, traveled with friends
    • Value
    • Service
1  Thank havaneseangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (69)
Traveler rating
Traveler type
Time of year
Language

60 - 66 of 69 reviews

Reviewed October 4, 2012

The staff there were so accommodating! My husband and I stayed for our anniversary. They gave us a complimentary bottle of wine and a huge bag of Russel Stover chocolates. They allowed us to check in super early at no extra charge. We planned to go rafting but last minute changed our mind and they were really good about it!

It's set waaay back off the road, love that! The cottages are rustic but really nice, with a fire place! Great view. Comfortable sleep.

My only complaint was this: We went to the desk to ask when the restaurant would be open and were told that it would be open from 4pm to around 6:30pm. We also asked where the nearest store was to pick up some snacks, etc. We were directed to the Atlantic Superstore about 30 minutes away. We went to the store picked up our stuff and went back to the cottage. We got dressed for dinner and went to the restaurant. It wasn't open. We waited until 5pm, still not open. We went back to the desk and were told that their cook failed to show up for his shift and they would not be opening the restaurant. We were given directions back to the Superstore. We told the front desk agent we were disappointed, since we JUST got back from there plus it was our anniversary and we would like to eat at a restaurant. The agent called a local restaurant to make sure they were open and then told us it was about 5 - 10 minutes away. So we drove, and we drove. 25 minutes later we arrived at the restaurant, where there was live entertainment and a $5 per person cover charge!

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MaryL0u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

The cottages are rustic but passable. The guide was not customer service oriented. He kept slamming the boat into the waves to make it bumpier than it was, which was unpleasant. Cut and bruised myself. He also filled the boat up to the top with water, which was unnecessary and unpleasant. Front desk is run by young kids--not well attended.

  • Stayed: August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank NextStopAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

My wife and I made a point of doing tidal bore rafting on our honeymoon. We had a full zodiac of 8 adults and an experienced guide. If you go and Dave H. is working, he will show you a heck of a good time. He joked around with us and with other guides in the zodiacs. He took us through rapids that grew in intensity as the tide entered the Shubenacadie River. We got soaked after cutting through wave after wave. Our whole boat had a great time. I definitely recommend the 4 hour trip. You will work up an appetite, get lots of rapids, take in beautiful scenery, and possible see a bald eagle or two like we did. We had an excellent time mud sliding before we hit the rapids. I can't remember ever getting that dirty and having that much fun doing it! I may not have bought a PEI dirt shirt, but I ended up with one after the Shubenacadie River was done with mine. There are change rooms and shower facilities on site, as well as the restaurant and cottages. An awesome experience for the adventurous.

Room Tip: The outdoor showers are much better for pressure than the indoor when we went. Your guide will surv...
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Service
Thank Bernie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

My family and I were on holiday from Alberta and we chose to do the Tidal Bore Rafting with this company and what a bad decision that was! From the moment we walked in, we had a couple questions at the front desk and the girls working there were very unprofessional and unhelpful. They seemed to care less about our inquiries. We were told to be there 1 hour before the trip but we sat around waiting for 45 mins of that hour (still don't know what the reason was for the hour asked for). Once we got into the raft, our instructor was a nice guy but really unprofessional (told us about how little sleep he got, how tired he was - sorry, but I don't want to know how tired the person driving our raft is). There was next to no safety talk (yes, those are usually boring and don't need to know the information as you are safe but it's still a necessary thing, especially for anyone nervous, which we had one person who was). The motor had barely any power and we were being lapped several times, until our motor just died completely. We floated in the water for 40 mins before another boat came by to talk to us. We wouldn't have talked to anyone had they no come since the staff did not have any radios or walkie talkies. We switched boats, just to find out the second raft was also not working properly but would at least get us back. We missed more than half of the actually tidal bore part (which is what we paid for). We made it fun by laughing and trying to have a good time but in the end, what we paid $80 for (each person), we didn't get so we asked for. When we came back, we asked to speak with management and it took 45 mins for anyone to talk to us. All the other rafters had left by that time. We asked for a full refund and he said "That ain't gonna happen--I can offer you a t-shirt". After arguing for 10 mins and explaining the disappointing trip we had, they angrily agreed to a half refund. We left bummed and wasted 5 hours of our day on this company.
That night, we stayed at a B & B and happened to tell the story to the owners and they both said "It's not the first time it's happened, we never recommend our guests to that company as we hear this complaint over and over".

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank Castle24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012

We went on the two hour rafting trip and it was the highlight of our trip. Loved the whole trip from the sinking sands of the sand bar to the rafting of the tide waves to the mudsliding. The only major problem was that it was not long enough. We were only at the sandbar for about 10 minutes and only had a chance to slide down the mud slide three times before being asked to leave. That was the finest part and we were there about 10 minutes as well. Very disappointing. Overall it was great but definitely needed more time.

Stayed: July 2012, traveled with family
Thank dgdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

I stayed in a one bedroom cottage with my adult children. We used a cot cheerfully provided by the staff upon our late evening arrival. We cooked dinner on the grill at the cottage and had a comfortable night (I used the foldout couch in the livingroom, which was acceptably comfortable) sleep on the peaceful grounds of the park. We had a lazy morning followed by an exciting zodiac boat ride of the tidal bore. We did the two hour ride and thoroughly enjoyed it. Be aware that it is quite physically demanding to stay in the boats in the rough river waves but it was really fun and we had a great time.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JTCarberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Urbania
11.0 mi away
Hampton Inn & Suites by Hilton Truro
21.6 mi away
ALT Hotel Halifax Airport
23.5 mi away
Hilton Garden Inn Halifax Airport
Show Prices
Show Prices
Show Prices
13.3 mi away
Comfort Inn - Truro
Comfort Inn - Truro
#5 of 8 in Truro
127 reviews
13.0 mi away
Tidal Bore Inn
Tidal Bore Inn
#6 of 8 in Truro
91 reviews
5.2 mi away
The Nelson House Bed and Breakfast
Show Prices
Show Prices
Show Prices

Been to Tidal Bore Rafting Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tidal Bore Rafting Resort

Address: 12215 Highway 215, Urbania, Nova Scotia B0N 2H0, Canada (Formerly Shubenacadie Tidal Bore Rafting Park and Cottages)
Location: Canada > Nova Scotia > Urbania
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Urbania
Number of rooms: 14
Official Description (provided by the hotel):
Experience the adventure of a lifetime on the Shubenacadie River and see the Bay of Fundy tides in action. Visit the home of the world's highest tides. Join the Tidal Bore Rafting Resort for our 31st year of tidal bore rafting in Nova Scotia. Our cozy pine & cedar 1, 2, and 5 bedroom cottages are open year round for your enjoyment. Selected as one of the top five rivers in Canada by Lonely Planet, the Shubenacadie River and Tidal Bore Rafting Resort are awesome places to raft, vacation and host a special occasion or corporate meeting. We offer rafting trips and family adventure vacations that are second to none. Enjoy our 180 acres of wilderness seclusion, only an hour from downtown Halifax. Four seasons resort. ... more   less 

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing