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“Good location near turnpike!”

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Hampton Inn Manheim Lancaster
Ranked #4 of 7 Hotels in Manheim
Certificate of Excellence
Reviewed April 13, 2014

I needed a hotel in the area and went with the trusted choice of a Hampton. No disappointments here! The staff was friendly, the hotel was clean, the breakfast buffet was as expected and the workout room was what I expected. There are not a lot of restaurants adjacent to the hotel, but just ask the front desk and they will provide you with a list of local restaurants within 5 minutes of the hotel. If you want quick access to the PA turnpike, you can't beat this location. With that being said, you do not hear the noise from the turnpike at all.

  • Stayed: April 2014, traveled on business
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1  Thank VacationReady330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi W, General Manager at Hampton Inn Manheim Lancaster, responded to this reviewResponded April 16, 2014

We appreciate that you chose us as your trusted hotel while you were in the Manheim area. I am pleased to here that we exceeded your expectations. Thank you for your compliments on our friendly staff and clean surroundings! It's great to hear that you took advantage of our complimentary breakfast bar, and newly remodeled fitness center! Our Guest Services is always willing to suggest the local restaurants in the area, along with providing detailed directions to them. We also have many places that will deliver right to your room! Just ask us for delivery options!
As you pointed out, our hotel is a very convenient location, easily accessible to the Pennsylvania turnpike.
Please come back and visit us soon and thank you for taking the time to tell others about your experience at the Hampton Inn Manheim!

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453 - 459 of 693 reviews

Reviewed April 3, 2014 via mobile

I have stayed here before but this time I was kinda grossed out. My room was very dusty and the tub was leaky and rusty. Ugh...

On the upside, the lobby is nice and the staff was very pleasant.

You also have to be careful with your GPS as it tends to lead you off course.

Stayed: April 2014, traveled on business
2  Thank Karina Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi W, General Manager at Hampton Inn Manheim Lancaster, responded to this reviewResponded April 16, 2014

I truly apologize that you encountered somewhat of a negative experience at our property this time around. Although we appreciate your compliments on our remodeled lobby and pleasant staff, the concerns that you have shared have been addressed, looked into and taken very seriously. Your feedback has been shared with our Housekeeping Inspectors and Engineering department. These two departments work closely together with deep cleaning projects and preventive maintenance. We take a tremendous amount of pride on the clean and comfortable surroundings that we provide for our valued guests and we hope that you come back and give us another chance. We don't want to lose your loyalty based on this one experience. We will do our best to make it up to you. Thank you for your review and we hope to see you again in the near future.

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Reviewed April 2, 2014

It is very convenient to the PA Turnpike. This facility is centrally located to all the area locations I want to visit and yet it is in a non congested area. The property allows leisurely walks or just sitting outside to enjoy the night air.. Gas stations are close, the PA Renaissance in walking distance, and both Hershey and touristy PA Dutch Lancaster are in moderate driving distances. It is a relaxing place to stay. The majority of the staff are pleasant, helpful, and personable.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Hampton
1  Thank Charles N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi W, General Manager at Hampton Inn Manheim Lancaster, responded to this reviewResponded April 17, 2014

Thank you for the review regarding your recent stay with us. As you mentioned, our property is indeed a convenient location if you are visiting all of the local tourist attractions, however nestled in a unique country setting. I am pleased to hear that you found your stay to be relaxing and that you had some delightful interactions with our award winning staff! Our guests are extremely important to us and we certainly hope that you visit us again soon! Thank you for being our guest.

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Reviewed March 31, 2014

Hampton Inn Manheim is a nice place to stay. The staff was extremely nice. The complimentary breakfast was very good. The kitchen lady was nice and friendly.

The hotel is a little out of the way, but the drive to Sight & Sound and the outlets was very scenic! Driving the smaller town roads was a nice change of pace compared to the highways.

I enjoyed staying here and will probably stay again next year for our annual trip to Lancaster!!

  • Stayed: March 2014, traveled with family
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1  Thank Darlene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi W, General Manager at Hampton Inn Manheim Lancaster, responded to this reviewResponded April 18, 2014

I am delighted to hear that you enjoyed your stay with us! Thank you for your compliments on our staff!
Although we are 15 miles north of the Lancaster attractions, we agree that it is worth the scenic drive, as you pointed out!
I certainly hope that you enjoyed Moses which is currently playing at the Sight & Sound theatre. I also recently had the pleasure of going there and really enjoyed it!
Thank you for your promise to return next year. We are proud that we can be a part of your annual tradition!

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Reviewed March 23, 2014

Great had a good trip and very helpful with all needs in the hotel we were looking for places to eat and they were extremly helpful in finding what we needed. All staff members were extremly helpful and freindly, very accomidating.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi W, General Manager at Hampton Inn Manheim Lancaster, responded to this reviewResponded April 18, 2014

We are happy that you had such a great experience at our property! We appreciate your compliments on our friendly and accommodating staff! Our guests are extremely important to us and we appreciate that you took the time out of your day to write a review! Please come back and visit us again.

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Reviewed March 21, 2014 via mobile

poor average standard breakfast, coffee not hot and freshly brewed, old black bananas offered, very dirty air ventilation in the room, no soap on the washing desk, probably better not to stay here..... but almost no alternative around at Lebanon

Stayed: March 2014, traveled on business
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi W, General Manager at Hampton Inn Manheim Lancaster, responded to this reviewResponded April 18, 2014

This is certainly not the type of review we are used to hearing. As you can see, based on our other guest's feedback, we pride ourselves on our high level of cleanliness standards. Our breakfast bar is always a big hit with our guests, so your feedback concerns me. I am curious when you stayed and would like to speak with you in person. Please feel free to call me at (717) 665 - 6600. Thank you for your time.

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Reviewed March 19, 2014

we stayed for two nights! I looked into the air vent and there was a bunch of dead stinkbugs lying in there! when we were checking in the staff took a while to come out and was arguing as she was walking to us. she wasn't friendly at all and seemed like we were interupting her. the fire alarm went off at 4 in the morning and we had to evacuate the building. that was on the night that I had to get up at 6 in the morning!!!!!! then after I had left for the day our teammates said that it went off three other times! the reason for going off was because it just goes off randomly for no reason! the hotel was located In the middle of nowhere you had to get on the interstate just to get dinner! it was the worst hotel ever and I would never ever ever stay there again!!!!!!

  • Stayed: February 2014
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1  Thank anna1541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi W, General Manager at Hampton Inn Manheim Lancaster, responded to this reviewResponded March 21, 2014

We apologize that you encountered such a negative experience while staying with us. As you can see, based on other guest’s experiences and reviews, this is certainly not the normal feedback we receive. As far as the stinkbugs you mentioned, we work very closely with an environmentally friendly and professional pest control company. With the warmer weather, they do find their way through vents in homes as well as places of business in this area. We try our very best to try and control this. They are by no means a reflection of our cleanliness or service that we strive so hard to achieve.
Our Guest Services department is known for their outstanding customer service and I have never heard any feedback like yours. If you would like to personally call me regarding this, I would like to hear more details about this experience because my guests comfort and quality of stay is highly important to me.
The fire alarm that went off looks as if it was caused by someone tampering with the pull station. The situation is still under investigation, and we do have some strong leads. This is the reason why we hire security when we have a hotel full of sports teams, because we encourage the parents to watch over their children at all times, as well as outline this code of conduct in the team contracts.
Again I apologize about your stay and if there is anything further that you would like to address with me, please feel free to contact me personally.

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Additional Information about Hampton Inn Manheim Lancaster

Address: 2764 Lebanon Rd, Manheim, PA 17545-8776
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Manheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Manheim
Price Range: $120 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Manheim Lancaster 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
So much activity abounds around our Hampton Inn Manheim Lancaster hotel. There are few other places in the country where you can ‘spend a day with a knight’ at a Renaissance fair, ride an old-fashioned steam train, take a buggy tour through Amish Country or visit a Victorian mansion all from one hotel. At our hotel in Manheim, PA, we're just minutes from it all. Enjoy great in-room amenities during your stay with us at our Manheim hotel. We offer free high-speed internet access, ideal for keeping in touch with friends and planning your stay. Prop your laptop on our handy lap desk and type away while you watch TV, or simply listen to your favorite music by pressing one of the preset buttons on your room's alarm clock. When you're ready for some rest, unwind on our comfiest amenity yet, our clean and fresh Hampton bed®. Discover a new standard for hotels in Manheim, PA and Lancaster, PA when you stay at the Hampton Inn Manheim Lancaster. ... more   less 
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Also Known As:
Hampton Inn Manheim Hotel Manheim
Manheim Hampton Inn

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