I travel to this area for business regularly although this was the first time I stayed at this hotel. My boss typically uses this one and since I was traveling with him and he had rented the car, I really had no say to be honest. First thing I noticed was the great customer service when I walked in the door. The folks are very helpful, friendly, and willing to do anything to make you feel comfortable. My hotel experience was not so great. When I got to my room I went to hang my clothes in the armoire and it smelled horribly of cheap perfume, almost like someone had spilled it. I hung my clothes throughout the room since I didn't want to smell like this at work and alerted the front desk. They assured me it would be taken care of the next day and although I believe they tried, it still stunk so bad that I never did hang my clothes in it. The heater in the room rattled all night while it was on so I never did use it and dealt with a cold room (highs were in the 30's outside). Every morning, around 5:30am, there was a horrible cafeteria smell waffling up through the vents that stunk the whole room up. This was very unpleasant and made me sick to my stomach. Lastly, the maids would bring put new soaps, lotions, shampoos, on the bathroom counter everyday even though I never used any of them. They just kept piling up on the counter which was more of an annoyance than inconvenience. Overall, there are much better choices in the area. I will never go back to this hotel for business travel.
- Official Description (provided by the hotel):
- The Courtyard Philadelphia Great Valley/Malvern is centrally located among hotels in Malvern, PA, just outside of Philadelphia and the Brandywine Valley. Set among scenic landscapes and historic attractions, this hotel provides easy access to the Valley Forge National Park, Longwood Gardens and Downtown Philadelphia. Business travelers will enjoy the quick commute to the Great Valley Corporate Center and United Sports Training Center. Guests will be welcomed by friendly staff to a modern lobby highlighted by the touch-screen GoBoard(R) displaying local traffic, weather, and dining information. The spacious guest rooms feature stylish décor and high-tech amenities including HD TVs with premium cable and free WiFi. Maintain you workout routine in the 24-hour fitness center, take a relaxing swim in the heated indoor pool, and unwind as you watch the sunset by the fireplace on the outdoor patio. Whatever your speed, our spaces have what you need, right where you need it. ... more less
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- Also Known As:
- Marriott Courtyard Malvern Great Valley Hotel Malvern
- Malvern Courtyard
- Malvern Marriott