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“Rock Lititz Penthouse lives up to it's name”
Review of General Sutter Inn

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General Sutter Inn
Ranked #4 of 10 Lititz B&B and Inns
Reviewed February 26, 2013

We recently stayed on the 3rd floor of the General Sutter and thoroughly enjoyed the entire experience. The rooms are uniquely decorated with stage and sound equipment as a celebration of the touring companies based there. The baths were stylish, and the decor one-of-a-kind. It's fascinating just to explore the common lounge, kitchen, and hall areas. The rest of the Inn features a lively English pub, smaller casual bar, and formal dining room. Wonderful selection of beer, and a very tasty menu. The staff is very friendly and attentive.

Room Tip: "On Stage" was our pick. It's a suite with a very large shower and 3 shower heads.
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  • Stayed: February 2013, traveled as a couple
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1  Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 - 117 of 159 reviews

Reviewed January 22, 2013

The location is marvelous, due to the uniqueness and history of Lititz, PA. The street itself is gorgeous, with one historic building after another. You can feel the Founding Fathers in Lititz which comprises great contrast to the surrounding plain Amish towns. Litiz is all about technology and education for women, unlike Lancaster county. In addition, the main roads are just a hop and skip away.

The rooms are spacious, the beds comfortable, but the dust is thick beneath furniture and on window shutters. The plumbing and decor are old, but charming still.

The wifi works well.

The bar downstairs is full of character and good quality food and drinks.

The room was very cold when we arrived, but the concierge fixed the problem soon enough.

There are gourmet places on the same street, and historic factories also.

The breakfast is nothing to mention; just yogurt and cold cereal, and few bagels (not even danish or good bread). However, there is a chocolatier next door that serves an awesome breakfast.

For the price, I would pick this hotel again.

  • Stayed: October 2012
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1  Thank Traveler-In-Progress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

While the room could use updating (peeling wallpaper, dripping faucet, unmade sofa bed and somewhat worn furniture) the location is great for browsing in Lilitz. The staff was very accommodating. Food was only average, more like pub fare, but met our needs. Second floor rooms can be a bit noisy due to 1st floor pub but we brought earplugs and white noise apps always do the trick.

  • Stayed: November 2012, traveled with friends
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

We stayed here over the weekend and was impressed with their new third-floor renovations. It's a very different style than the second floor rooms. The layout was really different and unique. The rooms were very modern, roomy, clean, and QUIET. I liked how the sink was outside the bathroom so you could use it if somebody was in the shower or toilet. The staff was very accomodating and helpful. They really wanted to make sure we enjoyed our stay.

  • Stayed: November 2012, traveled as a couple
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Thank LuvMyLuLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

The General Sutter Inn in Lititz, Lancaster County, Pennsylvania, is historic. It was established in 1764 by the Moravian Church to host travelers to Lititz. The nearby town of Ephrata was then a religious community following strict rules which find their modern-day equivalent in the Amish Community. In fact, the Moravians were stricter. At the Ephrata Cloister, unmarried members were committed to a life of celibacy and lived in segregated quarters. These Brothers and Sisters came together for meals and worship, but not for socialization.

General Sutter is noted for being a pioneer of the California Gold Rush. His name was adopted for the Inn in 1930. He lived the last several years of his life in Lititz and is buried in the Moravian cemetery, just a few blocks from the Inn. Although the Inn cannot confirm this, there are reports that the spirit of General Sutter and others have been seen or heard there. I did not encounter the General or any other spirit, although the possibility was part of the reason I chose this hotel.

Between 1970 and 1979, I lived in Lancaster County and knew there were many interesting things near the Inn. For example, the Wilbur Chocolate Factory, which is older than Hershey’s, is just around the corner. We visited a farmer’s market; went to a street fair in Ephrata; drove through the beautiful Pennsylvania Dutch country. It’s called Dutch because the settlers were German, “Deutch”, not from Holland.

The dining room at the Inn was a highlight of our weekend stay. Their Maryland crab cakes were the best I’ve ever had, which is saying a lot because I live in Southern Maryland. My wife had pan seared salmon and my daughter had grilled Portabella mushrooms with mozzarella cheese and pine nuts. All were excellent.

The rooms at the General Sutter Inn reflect the age of the building. Most of the furnishings are antique and are tastefully grouped to suit the rooms. The building is structurally sound and has been well maintained, but I did notice that the ceilings sagged a bit. The floors are hardwood and very likely original. Heating and cooling are obviously not original, but they are up to the standards of a newer hotel. The rooms had televisions but no telephones or wi-fi. I can’t say that I missed them since we had cell phones and coverage was good.

Most of the hotels in Lancaster County have been built in the last 40 to 50 years. They don’t have half the character of the General Sutter Inn. More information is available at www.generalsutterinn.com.

  • Stayed: September 2012, traveled with family
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Thank JoeFlynnLaPlataMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

We stopped in Lititz while moving across the country with our dog- General Sutter was the only local inn in town I could find that was dog friendly, and I was glad we ended up there. It is a great location in the heart of the historic downtown. We gobbled down the food in the lovely old-wood pub downstairs. The room was large, quiet, and clean- with charming antique furniture and a cozy bed. We enjoyed hanging out in the room and slept well. Breakfast is continental- the coffee was good. Our only complaint is that the staff seemed a little inexperienced and bubbly from check-in to check-out (for example, the early morning staff member was a no-show, so we had to wait a couple of minutes to be checked out). I am guessing that this is not the typical experience there, as the inn has a lot of history. Overall, we enjoyed the history and comfort of the place, and the beauty of the rolling countryside hills surrounding the town were not lost on us, this being our last night before moving to New York City.

  • Stayed: July 2012, traveled as a couple
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1  Thank Penbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

We have stayed at the General Sutter Inn several times, but this was the worst experience ever. we had a room without a shower, which we did not know, and the bathtub wouldn't drain. So we were showed the public bathroom to finish our baths. Then when I tried to blow dry my hair, the fuse kept blowing, and I had to wander around finding a socket that would work, I finally used the library to dry my hair. The Pub is fun though, and the food very good and the wait staff is very good. We will think twice before we go back, which is very sad because the Inn is such fun with all the antiques and character.

  • Stayed: July 2012, traveled with family
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2  Thank Nita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about General Sutter Inn

Address: 14 E Main St, Lititz, PA 17543-1900
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lititz
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #4 of 10 B&Bs / Inns in Lititz
Price Range: $50 - $75 (Based on Average Rates for a Standard Room)
Number of rooms: 17
Official Description (provided by the hotel):
This comfortable inn is located across the street from the residence of California pioneer John Augustus Sutter, who fled here after losing everything in the Gold Rush. ... more   less 
Also Known As:
General Sutter Hotel Lititz

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