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“Its was Okay”

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Quality Inn Philadelphia Airport
Ranked #1 of 1 Lester B&B and Inns
Reviewed February 20, 2014 via mobile

So from the reviews I have been seeing a lot of people are complaining about this hotel. Well for one if you have 4-5 star hotel expectations you shouldn't have picked this hotel. This hotel doesn't make itself out to be at 4-5 star hotel so people shouldn't have been expecting that. Its not a luxury hotel but its clean. The price I paid was very reasonable for a one night stay here. It doesn't have alot of amenities but I mean your paying a very cheap price. There was a free breakfast in the morning but I can't speak on that because I didn't check it out. I checked in a 2AM in the morning and the person at the check I'm desk was very kind he asked me was this my first time here. Which it was so he gave me the details. The room is small but it was clean. The sheets were not dirty nor was the bathroom. I can say that it did smell like cigarettes throughout the building. The selection of channel's is pretty slim but it didn't really matter to me because I was just there to rest. All in all I would say that this is a good place to stay if your just looking to stay and not have a lot of amenities and luxuries.

Stayed: February 2014, traveled as a couple
Thank CiaraN94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rovena M, General Manager at Quality Inn Philadelphia Airport, responded to this reviewResponded February 24, 2014

Goodmorning,

Thank you for the kind review, we strive to make all of our customers stay a pleasant and enjoyable one. Again, I thank you for your sincere response.

Sincerely,
Rovena Mitchell-GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (118)
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95 - 101 of 118 reviews

Reviewed January 4, 2014

My flight was canceled and this was the only place I was able to get a room. It smelled horrible and It was freezing cold. The heater didn't work very well and it was loud but the worst part was finding a cigarette butt and ashes under the sheets. After realizing that the sheets were not changed I had a hard time falling asleep. If I ever have another flight canceled in Philly, I think the airport floor will probably be cleaner than this place.

  • Stayed: January 2014, traveled solo
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Thank Tabatha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rovena M, General Manager at Quality Inn Philadelphia Airport, responded to this reviewResponded January 6, 2014

Goodmorning,
Please accept my deepest apologies for the condition of your guest room. The housekeeper has been reprimanded. I spoke to you in reference to this problem. Again, I am very sorry for the inconvenience this has cause you.

Sincerely,
Rovena Mitchell-GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013

My husband and Ii were in town for one night and our company set up a room near the airport so that we could rest before we left out the next morning. the best thing I have to say is the shower was hot and there was a bed. as it was late a night we felt we had no choice but to deal with what was had. the tv was a very old set with no remote, there were no chairs to sit o at all, no table even if we did have a chair. The room was dirty there was trash (soda Bottles) under the bed and the room smelled musty as if there was mode in it . The desk clerk acted as if doing her job was a problem almost as if checking us in was an inconvenience to her. we slept a couple hour because we were exhausted and just needed to rest, when we got ready to leave we went down for breakfast and the room was packed with other guest ll hope t get at least a slice of toast as the so called breakfast was not kept up and they were running out of everything so I grab a cup of coffee and we when out for breakfast before leaving town. I'd say this was not a stay I would ever want to endure again. in ending the room was very noisy and the area was just not a place that one would feel safe outside the room.

Room Tip: Pick any other place to rest, this place was horrible !!!!!!!!!!!!!
  • Stayed: November 2013, traveled on business
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Thank Crystal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rovena M, Manager at Quality Inn Philadelphia Airport, responded to this reviewResponded December 16, 2013

First, and foremost I would like to apoloigize for any inconvenience you may have experienced. The housekeeper has been reprimanded. Our rooms have 32 inch flat screen tvs and we have (2) chairs per room. Again, please accept my sincere apologies.

Thank you,
Rovena Mitchell

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Reviewed November 10, 2013

I stayed here on business and I will not stay here ever again. The staff was friendly. The room was huge but I had tile under the carpet by the bathroom the was very lose. It was sagging in that spot. I did not feel safe there. Someone got the wrong room tried to come into my room. That god the door did not unlock. The people that were next to me were loud. It may be very close to the airport, but I will never stay there again

Stayed: November 2013, traveled on business
Thank daniel v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rovena M, General Manager at Quality Inn Philadelphia Airport, responded to this reviewResponded November 13, 2013

Goodmorning: I am sorry for the floor problems you experienced, the floor has been repaired.
I thank you for bringing this problem to our attention.

Thank you,
Rovena Mitchell-GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

Pretty basic budget hotel. Good location, front desk staff is pretty decent and helpful. Being low end brings in some trashy elements to the property. Police banging on the door next to me wasn't overly conducive to my sleeping attempts, nor was the off and on noisy AC. Rooms are basic. Internet service needs improvement.

  • Stayed: September 2013, traveled on business
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Thank BryansJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013 via mobile

I stay in hotels 300+ days yearly. This hotel exterior is clean and wellaintained, the room was clean and the beds was fresh and comfortable. I don't know anything about the neighborhood, but it wasn't a concern for me. Overall, a good place to stay.

  • Stayed: September 2013
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Thank ChuckMosher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

This is the biggest dump on the filthiest part of town. Dirty rooms, shady people hanging out outside the hotel. I think prostitution was going on. My wife saw a mouse. We didn't even make it the night. Save yourself, don't stay here!

  • Stayed: July 2013
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1  Thank Todd2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Philadelphia Airport

Address: 600 S Governor Printz Blvd, Lester, PA 19029-1718
Phone Number:
Location: United States > Pennsylvania > Lester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Lester
Price Range: $73 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Philadelphia Airport 2.5*
Number of rooms: 82
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