Let me begin by saying the gentleman at the front desk was professional and very helpful, so this review doesn't reflect on him at all. That being said, i am six months pregnant so of course I reserved a non-smoking room. When I get to the hotel at midnight, the gentleman checked me in and I walked to my room, eager to finally get some rest. As soon as I open the door, the hotel room absolutely reeks of smoke. At first I think it's only my sensitive sense of smell and it will get better, but as I wash my face, I realize even the towels smell like smoke. I sit at the desk, calling the front desk determined to switch rooms. I can smell the cigarette smoke oozing from the desk... It seems that every surface in the room is just permeated with the smell of smoke. They don't have any more rooms for me, and as I hang up the phone, I break down. I finally call back and ask if I can switch hotels, as I know the Choice hotel brand has a few others relatively close. To finish the story, I end up spending an extra $100 to sleep for four hours at the Comfort inn down the road... A $100 that we don't really have to spend with a new baby on the way. This marks the end of my reservations with the Choice hotels brand. For what I spent last night to switch hotels, next time I could stay at a Marriott or Hampton inn. Every experience with this brand seems to be mediocre, at best, and at this point I wouldn't recommend any of their hotels to anyone. This is the proverbial straw that broke the camels back.
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