Very clean room. Lobby area under renovation. This did not detract from the experience. Looking forward to returning again. Only suggestion would be to upgrade televisions. Other than that, there was nothing to complain about.More
Very clean room. Lobby area under renovation. This did not detract from the experience. Looking forward to returning again. Only suggestion would be to upgrade televisions. Other than that, there was nothing to complain about.MoreShow less
Thank you for taking the time to send us your feedback from your recent stay with us. My staff and I are very excited for guests to experience our new hotel. We will see you again very soon!
I rarely write regarding hotel stays, but am making an exception this time. My party booked five rooms for New Year's eve to relax after a day of skiing. We do a fair amount of travel throughout the continental US and frequently stay at 4 and 5 star hotels.
I was very pleased with your property, as was everyone in my party. I wanted to thank you for a wonderful stay at the Hampton Inn. The rooms were meticulously clean, spacious and well maintained. Your staff was friendly and very accommodating. I must admit that am partial to the down home hospitality of mountain people. That said, your hotel staff is top notch by any standard.
Keep up the good work! We will be back.
Thank you for your generous comments and taking the time to post a review. I am so very pleased we have exceeded your expectations! Our staff takes great pride in consistently delivering excellent customer service while providing clean and comfortable guestrooms. I will pass along your feedback to our management and staff. We look forward to your return on your next visit to the Poconos!
I have to agree with a previous review. This is an older Hampto that needs to be renovated. This is a good average hotel. Fair price, quiet rooms, comfortable bed. As always, they served up a hearty breakfast with many things to choose from. Great for fueling up before a day of skiing. They could expand the serving tables a little to help move the crowd. The breakfast area is small and does not have the larger communal tables that are present in the newer Hampton Inns. They were renovating when I was there so maybe this will be adressed. It was a good value for the location. The front desk staff was excellent and very attentive I don't have any complaints regarding this hotel. It just wasn't "great". Ok, one compliant - the hotel location relative to the road (Rt 209) make for difficult navigation. It is located on a bend in the road and if you are traveling south, by the time you see it, you'll miss an access turn onto Rock Street and have to travel a couple of miles to make a legal u-turn. Coming north it sneaks up on you again, go past the cut out for the front entrance and turn onto Rock street, it won't upset your passengers as much :-)
Thank you so very much for taking the time to send us your feedback. The hotel will be updated this year and we hope you come back very soon to visit our brand new hotel!
I stayed one night at this Hampton Inn in late September, 2012. It was typical of the Hampton Inn brand and lived up to that standard. The only drawback, and it is a small one at that, analog televisions in the rooms.
Thank you for taking the time to post a review and send us your comments. We hope to see you again on your next visit to the Poconos!
Just recently booked a few nights hotel stay at the Hampton Inn Lehighton. Front desk was courteous, helpful and welcoming when we checked in. Unfortunately, during the first night of our stay, we had been woken up in the middle of the night because of skin irritation due to BEDBUGS and had to leave the premises. It was such a disappointment and a wasted trip for us and we would never go back again!!! So grossed out!!! So just a bit of advice and caution if you do plan to stay at this hotel, BEWARE OF BEDBUGS.
I want to apologize for the unfortunate experience that caused you to cut your stay with us short. Please know that the health and safety of our guests is of the utmost importance and that we work closely with a professional pest control company to prevent and rectify any pest situation that might occur. We have reviewed your comments with our staff and assure you we have addressed the situation. Again, we sincerely apologize for the inconvenience and if I may be of any further assistance please do not hesitate to call.
The Hampton Inn is very clean and the rooms very nice. The workers are understanding and are willing to work with you. Also the pool and the hot tub came in handy on cold nights. If your looking for a nice, clean, and friendly workers and then this place is just right for you.
Thank you so very much for your generous comments and taking the time to send us your feedback. We look forward to seeing you again on your next trip to Poconos!