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“Terrible service overall”

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Berry Patch Bed and Breakfast
Ranked #1 of 2 Lebanon B&B and Inns
Green, Ohio
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Terrible service overall”
Reviewed June 22, 2012

My husband and I came here for the first part of our honeymoon. We are a young couple and as soon as we met bunny she immediately started listing off a bunch of rules we were to follow. No welcome, just dirty looks and a list of rules. We got the impression that she felt the need to make rules for us because of our age despite the fact that we had been nothing but respectful since our arrival and had rented her most expensive room.

We decided to order in pizza at night since we had just gotten married that morning and wanted to relax in our room. The room has a dining table in it but bunny insisted that we eat our pizza in the common areas. When we reminded her that this was our honeymoon and we wanted privacy she begrudgingly let us bring the pizza to our room.

The next day we went to town and when we came back the comforter from our bed was gone. Bunny had taken it likely fearing that we would ruin it even though we did not do anything to dirty it and were careful to eat our pizza at the table. The comforter was never replaced and being that we were here in the middle of December this was a huge problem.

Bunny continued to be rude to us throughout our entire stay. We were just there to enjoy eachother's company and, quite frankly, we found her rudeness funny so she did not succeed in ruining our honeymoon. We would not, however recommend that anyone ever stay here. With the poor service here it is no wonder that this place has transformed into more of a military boarding house than a bed and breakfast.

  • Stayed December 2011
    • Value
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Helpful?
2 Thank Scrapbook99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Plymouth Meeting, Pennsylvania
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 18, 2012

The Berry Patch is the perfect place to stay for a visit to the Harrisburg/Hershey area. It offers beautiful rooms in the main house or private cottages on the grounds. Bunny and Charlie are excellent hosts and the breakfasts are delicious. We will stay here again the next time we are in the area.

  • Stayed May 2012, traveled as a couple
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Helpful?
Thank brb519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pottstown, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 23, 2012

We enjoyed a girls getaway weekend at the Berry Patch. We found it to be so relaxing and refreshing. For 3 moms with a total of 9 children and one on the way we just loved the home made breakfast and the peaceful and quiet atmosphere. Bunny even has a massage therapist come to the B&B for guests. She was awesome. Bunny is so sweet and a great hostess. She even made a gluten free breakfast for us that was so delicious! We hope to go back for our next girls getaway. I highly recommend the Berry Patch to anyone who wants a quiet and refreshing time away from the business of life. And head over to Harpers Tavern for dinner!

Room Tip: We enjoyed Ciara Carol sine it sleeps 3.
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  • Stayed May 2012, traveled with friends
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Helpful?
1 Thank Allison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
Reviewed April 3, 2012

Bunny is the quintessential hostess of this marvelous PA property. I always stay with her at the Berry Patch and continue to enjoy the hospitality and the mastery of her home cooked meals! The rooms are welcoming and spacious. I've never felt more comfortable and "at home" at any other inn. Thanks Bunny!

Room Tip: The downstairs rooms have private entrances and jacuzzi tubs! All rooms have fireplaces and TV'...
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  • Stayed March 2012, traveled solo
    • Value
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Helpful?
Thank Janine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonestown, Pennsylvania
1 review
Reviewed March 28, 2012

Was a wonderful place to stay. So peaceful and a beautiful place. Hospitality was awesome. Definetly a place you want to go !

Room Tip: I'm pretty sure any room would be wondrful.
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  • Stayed March 2012, traveled as a couple
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Helpful?
Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Cumberland, Pennsylvania, United States
1 review
Reviewed March 24, 2012

My husband and I have three young daughters are were looking for a romantic, quiet getaway. The Berry Patch is exactly that!!!!!!!! The sites were beautiful! Our cottage was clean, and cozy! We had the best weekend ever. We will defently be revisiting! I highly recommend taking a trip to this beautiful bed and breakfast for that perfect couples excape!!!
~Jen and Matt Fisher~

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
Thank JenFisher85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Bedford, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 23, 2012

My daughters and I spent two nights at the Berry Patch in January and were actually very disappointed. It was overpriced and we were underserved. The reviews we had read set our expectations for this to be a deluxe B and B with a "five star breakfast." Bunny had told us on the phone that her breakfast was worth at least $25.00!! After our first breakfast, of under-done thick french toast with a slight serving of ham and a 1/4 cup serving of watermelon, served as Bunny was running out the door so we had no recourse, we wondered upon what scale "five stars" had been given (maybe 10 stars?) and who would ever pay $25. for it. We decided to not stay for breakfast the second day. Service has always been a huge factor in our evaluation of an inn, and we had little to none at this place. The "snacks" left for late afternoon or evening were pathetic. A few packages of crackers and cheese (the orange packs) and one bag of microwave popcorn were all that were available, along with a poor selection of a couple of sodas. We used the one bag of popcorn the first night....and it wasn't replenished the second night. I guess one bag was thought enough for 3 of us for two nights.

Our bedroom was spacious...and clean, which we appreciated, but the TV was hiding in an armoire and were we ever surprised to open it and find a screen about 13 or 15 inches in it. It was so small we could barely see it from the beds. The bathroom was next....and instead of little personal size bottles of bath products, there was a Nexxus card of samples of shampoo and a common bottle of lotion for repeated use. The faucet handle in the bathtub was broken, which we discovered while trying to run a tub of water. We easily could've scalded ourselves. There was no one on the premises that we could find to address our concerns.

We don't know if our experience was unique, since we were there in the winter and we were the only guests. We did let Bunny know of our disappointment and suggested at least a partial refund for our time (we would never have stayed a second night except that she requires payment up front and it's apparently non-refundable) and she was not interested either in dialoguing or in making this right. We left very dissatisfied.

  • Stayed January 2012, traveled with family
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Helpful?
2 Thank Virginia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Berry Patch Bed and Breakfast

Property: Berry Patch Bed and Breakfast
Address: 115 Moore Rd, Lebanon, PA 17046-8003 (Formerly Strawberry Patch)
Location: United States > Pennsylvania > Lebanon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Lebanon
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Berry Patch Bed and Breakfast 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
Welcome to the Berry Patch Bed and Breakfast, nestled in the beautiful serene setting of Central PA. Here at the Berry Patch, we offer 20 acres of natural beauty in a rural country setting away from the hustle and bustle of every day life. The Berry Patch Bed and Breakfast has 6 beautifully decorated rooms with antiques and Victorian charm. Our guests suites all include free WiFi, cable TV and DVD, private bath, and a year round fire place. Innkeepers live on site and are always available to serve the guests. ... more   less 
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