My husband was traveling for work so I decided to come along with the kids. I just so happen to be a homewood employee and I was not impressed with this hotel. The front desk was courteous and helpful, however, the breakfast and evening social staff were absolutely awful. Breakfast was one of the worst I have ever experienced. Besides the food being poorly displayed and with limited choices, the staff were rude and unfriendly. I had the nerve to ask for more French vanilla creamers since they had run out at 8 am... We stayed for three nights and experienced two different breakfast hosts- both equally unfriendly and extremely slow at refilling anything. They both acted like they were leisurely working and food and juices would get refilled whenever they got around it it. The rest of the time they would hide behind a closed kitchen door. As an employee myself, I am shocked that the GM allows this service, for it greatly hurts the hotel's image. Meal hosts can make or break the hotel. As for the rooms, they were clean and spacious. However, the poor breakfast and evening social experiences are enough of a reason for my family to never return to this property.
- Official Description (provided by the hotel):
- A secluded spot yet easy access to everything! Homewood offers every guest the comfort of apartment-like suites, including full kitchens, large flat-screen TVs, large living/dining areas and separate bedroom and bath. We provide a full and hearty hot breakfast buffet daily and a homestyle evening meal every Monday through Thursday night - we even include the beer and wine! Complimentary WIFI through-out the hotel and surrounding grounds, beautiful patio area with gas grills, fire pit and water feature, and an outdoor pool and whirlpool spa. ALL the comforts of home PLUS award winning service!! ... more less
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- Also Known As:
- Homewood Suites Lansdale Hotel Lansdale
- Homewood Lansdale
- Lansdale Homewood Suites