This property is attractive enough, with spacious, comfortable, and clean rooms. The problems have to do with the truly horrific service- or rather, almost complete LACK of service. When I arrived, no help with bags to be found though the front desk staff was adequate and pleasant and helpful with information. But, again, checking out was ludicrous. Again, no help with bags and not a soul around who I could speak with about directions. The desk staff struggled to check me out and process my paperwork/payment.
With the exception of a poor breakfast, the food in the restaurant was quite decent, but there was only one waitperson on both Saturday and Sunday nights. SERIOUSLY!?! And this was in the casual bar and lounge! On Sunday evening, the bar was out of two of the Chardonnays listed as "by the glass", as well as the house Cabernet.
My reaction to my stay? What the heck is going on here?
- Official Description (provided by the hotel):
- In the foothills of Bucks County, mere miles from Philadelphia, Sheraton Bucks County Hotel balances the feeling of a romantic, inn-like setting with the surroundings of a vibrant location. Conveniently located across the street from Sesame Place. ... more less
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- Also Known As:
- Sheraton Langhorne
- Langhorne Sheraton
- Sheraton Bucks County Hotel Langhorne, PA