I travel the East Coast with some frequency, and do business in this area so have stayed at this hotel many times. I continue to be amazed by the fabulous customer service. I have stayed at much more posh, expensive hotels in other cities...and they can all take a lesson in service from this group.
Being in the customer service biz myself, I've often wondered how they do it. Every single staff member you encounter will address you and ask about your stay..whether there's anything you need. This includes the person who greets you in the lobby, the front desk staff, tthe host in the concierge room, the service person who comes (quickly) to address a problem in your room, the random staffer--service guy, maid, whatever--you might pass in the hall.
This is true every time, every stay, every person. Truly amazing...and much appreciated by this weary traveler!
- Official Description (provided by the hotel):
- In the foothills of Bucks County, mere miles from Philadelphia, Sheraton Bucks County Hotel balances the feeling of a romantic, inn-like setting with the surroundings of a vibrant location. Conveniently located across the street from Sesame Place. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Langhorne
- Langhorne Sheraton
- Sheraton Bucks County Hotel Langhorne, PA