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“Fantastic staff /service”

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Residence Inn Philadelphia Langhorne
Ranked #3 of 6 Hotels in Langhorne
Certificate of Excellence
1 review
“Fantastic staff /service”
Reviewed April 15, 2013

I've stayed at the residence inn for a month. The area is great, the rooms are clean and the staff goes out of its way to accommodate. Mondays, Tuesdays, and every other Wednesday they have a happy hour with appetizers. I have dietary restrictions and Carol and Ty have been amazing at making something for me if I was unable to eat any of the appetizers. I really appreciated it!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joshuasc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Regional General Manager at Residence Inn Philadelphia Langhorne, responded to this review, April 17, 2013
Dear JoshuaSC,
Thank you for your comments about your stay and so pleased to hear that Carol & Ty were able to make sure that we always had something for you to meet your dietary needs.
We love catering to extended stay guests and making them feel at home. Thank you for choosing our Residence Inn.
Warm regards,
Lori
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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327 reviews from our community

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227
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38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Manchester, New Hampshire
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 13, 2013

Due to a work transfer, I stayed at this hotel for over 6 weeks. During that time, the building was renovated with no disruption to the customers. The renovations make it a wonderful place.
As wonderful as it looks and feels, the people that work there make it a home for the guests. The front desk staff welcomes you by name and ask how your day was, Ty and Carol are the main breakfast people and they are warm, friendly and great at what they do.
I highly recommend this hotel for any business traveler, they make the road a less lonely place.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Regional General Manager at Residence Inn Philadelphia Langhorne, responded to this review, April 15, 2013
Dear Mark B,
It is wonderful to hear that we made you feel at home during your relocation and we very much appreciate the comments and recommendation. Now that you are settled, please remember to send any out of town visitors our way and we will make sure they are taken care of.
Warm regards,
Lori Simpson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langhorne, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

Could not have asked for a better crew of people for our stay. From the front desk personal of Jeff, Phyllis, Kaitlyn, and Kathryn to Hector who helped us out with our bags and making sure everything was ok with our room when we wanted extra pillows and a new TV remote, to Carol and Miatta in the kitchen who was asking us how the breakfast was and if there was anything we needed, and Christine who was the Manager who came out for a walk around and was talking with us as we waited for someone in the fireplace lounge. This Hotel really goes above and beyond the call of Duty. Indoor pool and spa, Fitness center, and a POOL TABLE ROOM!!!! The room is more like an Upscale apartment, even has a full kitchen, fireplace, and the creature comforts of home. This is one of the better hotels in the area, and it is just far enough away from the main road to be quiet so you don't hear all the traffic, but within 5 minutes of everything else. Recommend stay if you can!!!!

Room Tip: Don't forget the Free breakfast, and they also do dinners some nights of the week as well.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JayG219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Regional General Manager at Residence Inn Philadelphia Langhorne, responded to this review, April 10, 2013
Dear Jay G,
Thank you for the great review and recommendation! It sounds like you met most of the team during your stay and glad they made you feel at home. Thank you for chossing our hotel.

Warm regards,
Lori
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
1 review
Reviewed April 5, 2013

this is a great hotel newly refurbished rooms, polite friendly staff good food the suites are very generous in size and with 3 HD screens everyone can be watching their favorite show
did not use the pool work out facilities but they looked good as well

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Regional General Manager at Residence Inn Philadelphia Langhorne, responded to this review, April 7, 2013
Dear James H,
Thank you for sharing your review about your great experience. We appreciate your comments and look forward to your next visit.

Sincerely,
Lori
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Brunswick, New Jersey
Level Contributor
3 reviews
Reviewed April 4, 2013

My husband and I stayed here once before. Even though there was remodeling going on, the staff made my sibling family reunion a success. Courteous staff and great accommodations. Easy on/off from other areas.

Room Tip: I always prefer a top room.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynne0163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Regional General Manager at Residence Inn Philadelphia Langhorne, responded to this review, April 7, 2013
Dear Lynne0163,
Thank you for the review and your recommendation. We love to watch others connect with their families and be part of these special times. We hope to see you again for the next one!
Fondly,
Lori
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
raeford
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 27, 2013 via mobile

Clean and spacious rooms, great front desk service, and excellent kitchen staff for breakfast and nightly socials. Located in a convent area with a gym nearby. Indoor pool and jacuzzi was also very nice. I would definitely recommend to a friend.

Stayed March 2013
Helpful?
Thank llbbhh2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Regional General Manager at Residence Inn Philadelphia Langhorne, responded to this review, March 29, 2013
Dear llbbhh2000,
Thank you for your recommendation and positive comments about our hotel and staff. We hope to see you again for your next visit to the area!
Warm regards,
Lori Simpson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, FL
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2013

The staff here is wonderful. They had a handicapped room for me, but it wasnt close to the elevator. They saw I was walking with a cane they offered to unload my car & bring everything up. As a Residence Inn, most locations dont have enough staff to do this. But I felt as if this staff dropped everything to help me. Great Staff, and everything in the rooms are new- totally renovated.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VivianHudson_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Regional General Manager at Residence Inn Philadelphia Langhorne, responded to this review, March 29, 2013
Dear Vivian,
I am so thrilled to hear that our staff was able to offer extra assistance during your visit and make you at home. The staff size may be smaller than other hotels but I feel it allows us to really show our genuine care and connection with our guests.
We are now in the last week of our renovation and it is great to hear our guests' fedback about our new look!
Warm regards,
Lori Simpson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Philadelphia Langhorne

Property: Residence Inn Philadelphia Langhorne
Address: 15 Cabot Blvd E, Langhorne, PA 19047-1801
Phone Number:
Location: United States > Pennsylvania > Bucks County > Langhorne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Langhorne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Philadelphia Langhorne 3*
Number of rooms: 100
Official Description (provided by the hotel):
Whether traveling for business or pleasure, let Residence Inn Philadelphia Langhorne help you relax and recharge. Experience our spacious suites with separate areas for sleeping, living and working, including a well-equipped kitchen featuring cook top stove, dishwasher and refrigerator. Enjoy a delicious hot breakfast each morning and take advantage of our wonderful amenities, including complimentary grocery shopping service and 24-hour pantry and laundry facilities. We're considered one of the finest hotels in Langhorne, PA, for a reason. We help you stay productive with complimentary high-speed, wireless Internet throughout the hotel. We have a individual study pods and comfortable library featuring computer, printer and fax services. Unwind in our indoor heated pool and spa, go for a workout in our fitness room or play a game at our outdoor Sports Court or billiards room. It's not a room, it's a Residence. ... more   less 
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Also Known As:
Residence Inn Philadelphia Langhorne Hotel Langhorne
Residence Inn Langhorne
Langhorne Residence Inn
Residence Inn Philadelphia Langhorne PA - Bucks County

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