The hotel itself was OK. HVAC unit was somewhat loud and the TV was smaller than I've had at other Courtyards.
The bistro, on the other hand, needs improvement. It feels like it was added to the hotel, but without training the staff or equipping the restaurant. Service was very slow. Staff seemed like they didn't know how to use the coffee equipment.
I ordered breakfast to bring back up to my room -- tea, oatmeal and a scone (in case the oatmeal wasn't good). The oatmeal was placed in a container that had no lid and was covered with saran wrap. Eww. No explanation as to why it was like this. They asked if I wanted milk in my oatmeal, I said yes, and received a 1/2 pint container of milk. Odd -- I figured they'd put a splash of milk in it. The kicker was that my breakfast was placed in a laundry bag for me to carry up to my room. Again, eww. It just felt like the staff was unprepared and ill equipped.More
- Free Wifi
- Free Parking