This was THE WORST Travelodge I have EVER stayed in. I've been in other Travelodges before and they were fine.
The service at this particular Travelodge was the worst I have ever experienced at ANY hotel/motel I have ever stayed in.
The young man working the front desk was confrontational as soon as I asked if I could speak with him regarding some issues I had with my stay. I began explaining the problems and at one point he cut me off and said "I'm still waiting for you to get to the point of what you had problems with."
I was traveling with a group of four other people. I was paying for the two rooms. One of the rooms was charged twice and we had to return to the motel from the conference we were attending FOUR times because each time we were told the manager would be there at a specific time - he wasn't there.
Got in late, didn't get much sleep and had a DO NOT DISTURB sign on the door because I was checking out on a Tuesday. At 11am on MONDAY I get a call from the front desk saying - "Checking out today?" I said no, I'm here until tomorrow and hung up. Then the cleaning people were next door making a lot of noise talking and talking.
Towels were YELLOW - but not yellow towels. White towels that became 80% yellow.
Rooms were OK. Service was TERRIBLE!!! ABSOLUTELY TERRIBLE!!!!
Guy at the desk threatened to call the police because I hadn't signed the form authorizing the charges for the room. I was in the middle of explaining what our experience was and asking for a bit of a discount. I told him to call the police and I'd explain everything to them. He finally backed off.
DO NOT STAY AT THIS HOTEL!!!!!!!!
- Official Description (provided by the hotel):
- --> Best Acomodate in town, Pet Friendly, Free Continental Breakfast, Free Hi Speed Wireless Internet, Out door Swimming Pool, Microwave & Refrigerator in all the rooms, Flat Screen TV in all rooms, --> Close to Downtown Lancaster--> 8 Miles From Amish Country--> 10 Miles From Dutch WonderLand--> 20 Miles From Hershey Chocolate World. ... more less
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- Also Known As:
- Lancaster Amish Country Travelodge Hotel Lancaster
- Amish Country Travelodge Hotel Lancaster
- Travelodge Lancaster
- Travel Lodge Lancaster
- Lancaster Travelodge
- Lancaster Travel Lodge