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“Lancaster Travelodge”

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Lancaster Amish Country Travelodge
Ranked #28 of 39 Hotels in Lancaster
UNION
1 review
“Lancaster Travelodge”
3 of 5 bubbles Reviewed October 4, 2012

Very clean but very old. Bathrooms need updating badly. Very comfortable bed but wall air conditioner so loud that it wakes you up in middle of night. Serves the purpose as long as you're not spending a lot of time in the room. Spending some money to update and modernize this place would justify raising the room price, which is about the lowest in Lancaster right now. Hotel location is perfect for visiting family less than a mile away but the appearance is so dowdy. Spend some money to make this a more attractive place and you will surely get more guests.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank JOSEPH S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGPATEL, General Manager at Lancaster Amish Country Travelodge, responded to this review, October 5, 2012
Dear Sir,
We appreciate your feedback and we are glad that you found the rooms clean.
Thank you again for taking some time out of your busy schedule to share your concerns with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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425 reviews from our community

Traveler rating
    54
    92
    137
    68
    74
See reviews for
169
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56
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Kingston, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed October 3, 2012

We make this run thru Lancaster 3 or 4 times a year, and we always stay somewhere in the area. But this is the first time that we stayed at the Travelodge on Columbia. And we did it twice. Going down and coming back. Quite frankly, we stayed there the second time only because I'd reserved both nights at the same time and they were non-refundable. I need to say first, that they put us in the same room both times, so I can't comment on the rest of the rooms. However, the room was old, but clean. It was a non-smoking room so no odours. It was the plumbing that turned out to be a problem. The toilet ran and ran. I took the back off and found that the float was cobbled together with twist ties. I got it to work finally but for the rest of the stay we played with it every time we used the bathroom. The shower had adequate pressure but the water temperature ranged from icy cold to boiling hot. No matter how you set it, the water temp would change as soon as someone else in the hotel ran water. So would I stay there again? Not likely.......

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrishunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGPATEL, General Manager at Lancaster Amish Country Travelodge, responded to this review, October 4, 2012
10/4/12
Dear Chris,
On behalf of the hotel, I apologize for the inconvenience caused by the plumbing issue. We do appreciate your feedback and as you suggested a plumber will be coming to fix the problem. Once again, we value your comments which help us improve the quality of our hotel.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
2 of 5 bubbles Reviewed October 2, 2012 via mobile

This place is a dump! Its very very outdated the rooms have a horrible smell and the customer service is horrible! The breakfast or lack there of is a joke u better bring a tray cause u fotta bring it back to ur room to eat the staff is very rude and not professional at all there very short with u and the pool is in the parking lot!! Not private at all us the showers are just a joke small and the water pressure is horrible but at least they have comfy beds and pillows and its in a good location but u sure do pay for what u get the rooms are cheap just like the decor and staff service!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheGlamourGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGPATEL, General Manager at Lancaster Amish Country Travelodge, responded to this review, October 6, 2012
Dear Sir,
We are grateful to trip advisor for asking you to remove the inappropriate comments on your former review.
In the hospitality business, we appreciate constructive criticisms which help us improve our business, and I can assure you that our staff is very friendly and professional, as you can see in the majority of the reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CHARLOTTE
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 1, 2012

After driving for over 12 hours, it was good to land in a nice environment to a smiling face. Brigitte was the person at the front desk,when we arrived. She was friendly and so helpful. She answered our questions about the area and told us to make sure and let her know if we needed anything. She was genuine in her interactions with us. My short review would say... The room was clean, the rate was good and the staff was friendly.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
1 Thank KATHY A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brigitte H, Front desk at Lancaster Amish Country Travelodge, responded to this review, October 5, 2012
Dear Kathy,
I am glad you enjoyed your stay; and I personnally thank you for your very nice compliment.
Talking with both of you was easy and enjoyable. I hope to see you again in a near future.
Sincerely,
Brigitte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PALM BAY
1 review
5 of 5 bubbles Reviewed October 1, 2012

The only problem I had was I was in a smoking room and it stunk of tobacco. Nex time i'll request a non smoking room. I will be around York in April hope te service is as good.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank EDWARDJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 28, 2012

The staff was extremely pleasant and helpful. The room had an unpleasant smell and the bedding and carpets could use an update.

Otherwise the room was quiet and we enjoyed our stay.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PITTSGROVE
1 review
3 of 5 bubbles Reviewed September 28, 2012

When leaving I was told that a receipt would be sent via e-mail and that a paper receipt was not available. It was not until I got home that I saw I was charged for a safe in the room. I did not ask for a safe, nor did I need one or use it. It was not a large sum of money, but I felt it was slipped in there. If everyone that uses this motel gets this charge, you are talking a lot of money. I feel it was underhanded and deliberately hidden from me. I will never stay there again. I hate deceit.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Travelodge

Helpful?
Thank KAREN E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGPATEL, General Manager at Lancaster Amish Country Travelodge, responded to this review, September 29, 2012
9.29.12
Dear Karen,
We appreciate your feedback and we are sorry that you think you deceived you, but I would like to clarify our position. When a guest signs the registration card, the safe charge is described very clearly. It says on the registration card " I understand a $1.50 fee for the safe with limited warranty will appear on my bill and may be removed upon request at check out". Furthermore there is also a sign posted prominently at the front desk.
I refunded $1.50 on your credit card and emailed you a copy of the folio with the refund. Once again we thank you for letting us know what was troubling you, and we hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lancaster Amish Country Travelodge

Property: Lancaster Amish Country Travelodge
Address: 2101 Columbia Avenue, Lancaster, PA 17603
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 39 Hotels in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lancaster Amish Country Travelodge 2*
Number of rooms: 57
Official Description (provided by the hotel):
--> Best Acomodate in town, Pet Friendly, Free Continental Breakfast, Free Hi Speed Wireless Internet, Out door Swimming Pool, Microwave & Refrigerator in all the rooms, Flat Screen TV in all rooms, --> Close to Downtown Lancaster--> 8 Miles From Amish Country--> 10 Miles From Dutch WonderLand--> 20 Miles From Hershey Chocolate World. ... more   less 
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Also Known As:
Lancaster Amish Country Travelodge Hotel Lancaster
Amish Country Travelodge Hotel Lancaster
Travelodge Lancaster
Travel Lodge Lancaster
Lancaster Travel Lodge
Lancaster Travelodge

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