While the hotel staff sought to accommodate and address the issues above it was certainly an uncomfortable experience. We were upgraded to an executive suite after our initial room was found in disrepair -soiled carpets, phone not working , refrigerator 25$ for stay was filthy and toilet was unclean, space heater in room. In the suite we found 3 live stink bugs ( identified as such by hotel staff) and about 10 dead ones along the drapery line ( there is no excuse for shoddy housecleaning especially when the staff is aware of this bug issue). There was a huge volleyball invitational and no vacancy anywhere or we would have relocated. The lobby while nice smelled of cigarette smoke upon entering. I don't recommend this hotel. Staff members, Yvette, Parish and Jessie did their best to assist but I do NOT recommend this hotel.
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- Also Known As:
- Lancaster Host Hotel Lancaster
- Lancaster Host Resort