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Reviewed August 14, 2012

I bought a 1-night stay from Groupon. We liked it so much we stayed another night. Our original room on the first floor smelled musky, but the front desk staff was very understanding and helpful and immediately switched us. The decor is a bit dated and the beds are not the most comfortable BUT the sheets and towels are immaculate and the pillows were GREAT....the hotel is VERY clean, the staff is outstanding and friendly...the food at Loxley's was very good.

I like the coffee they offered in the rooms, it was of very good quality. The refrigerator was a good size and actually worked. They had BIG mirrors in the rooms which was nice.

I would definitely stay here again!

Room Tip: Room on the second or third floor.
  • Stayed: August 2012, traveled with family
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1  Thank downdog13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2012

My wife and I spent the previous weekend at your hotel. I have nothing but good things to say. The staff was incredible. The cleaning crew was friendly and very through. The room was incredibly clean. The pool and jacuzzi were awsome. Spending time at Loxle's was great! The staff, music and food were great!!! We do look forward to coming back again in October.
I have and am recommending the Heritage to everyone! Thank you for a great experience!

Room Tip: The room we had faced the pool and was very quiet.
  • Stayed: August 2012, traveled as a couple
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1  Thank Woofster200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

07/27/2012- We booked a room in advance w/ "queen-sized" beds, got full size. There was some one else's dirty sock left on the floor near the bed.

There was some kind of youth sports event nearby so the hallways were filled with unchaperoned noisy kids all night, including the room next door, running in the hallways slamming the doors, honest to god pillow fights, banging into things in the room and the walls, there were teen girls in the room with teen boys running back and forth, there were no adult chaperones in the room or even at the same end of the hallway.

A call to the front desk around 10 pm did not result in any change to the commotion which lasted past 11:30 PM

We had a hard time getting our grand daughter to sleep the noise was bothering her and making her uncomfortable.

  • Stayed: July 2012, traveled with family
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4  Thank N H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa H, Manager at Heritage Hotel, responded to this reviewResponded August 3, 2012

Thank you for sharing your experience with us. We are truly sorry to hear about your visit, and we will use your feedback to improve our operation to prevent this from occurring in the future. We have brought the issue about the way the noise complaint was handled to the attention of the front desk manager for their review. Again, we apologize for your experience and will work to prevent similar issues in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2012

This hotel is very old and needs a renovation badly, however, for what it is, it's comfortable. I would stay here again. The pool is nice and the cleaning staff is friendly. Could use some new pillows as well.

  • Stayed: July 2012, traveled with family
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3  Thank Corey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua_Gallant, Manager at Heritage Hotel, responded to this reviewResponded July 20, 2012

We are happy to hear that you enjoyed your stay! We have plans to begin renovating the guest rooms at the hotel in August of this year. We hope to see you again in the future to enjoy our updated rooms.

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Reviewed July 13, 2012

Loved this place. Went to visit friends and you could not ask for a better location.
Its right off of Route 30! Perfect. Right next door, cut thru the parking lot and you have EVERYTHING in the shopping center next door. A beer distributor, liquor store, a supermark, pizza place, 5 guys burgers, a CVS pharmacy and a Friendly for breakfast or late snack, if you opt not to eat at Loxleys .
About Loxleys, its a GREAT place, an outdoor bar (seasonal I'm sure), great bartenders, great for lunch and at night its a great place to meet some locals and listen to music, live music on Thursday and Friday nights. Food was good, and the people at the hotel desk and throughout are very friendly!
Would DEFINITELY return.
Everything was clean, our housekeepers were great.. Not one complaint about the place.
People say the pool is in the middle of the parking lot, but its not really an odd location, its not a busy lot, and no one bothered anyone there.
Reasonable rates too, nice 32 inch flat screen TV in the room and a lot of channels.
Get the King room with the whirlpool/jacuzzi, its awesome for 2!
Definitely will be back!

Room Tip: If you smoke, ask for room 231 EXCELLENT location to pop in and out when you need that NIC fix!
  • Stayed: June 2012, traveled with friends
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3  Thank Gems4u22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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