We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service was lacking....”

Carrabba's Italian Grill
Ranked #32 of 613 Restaurants in Lancaster
Certificate of Excellence
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed April 15, 2014

Visited late one night with several friends. The resturant was half empty. The staff all appeared like they didn't really care. Not sure if this was due to the later time, but several of us in the party noticed. The food wasn't bad, and the portions were adequate.

    • Value
    • Atmosphere
    • Service
    • Food
Thank vanurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (183)
Traveler rating
Traveler type
Time of year
Language

117 - 121 of 183 reviews

Reviewed March 30, 2014

For a chain type restaurant, the food is always consistent and always consistently good. Everything we've ever had tastes homemade and the brick oven pizzas are right up there with the best of the best.

    • Value
    • Atmosphere
    • Service
    • Food
Thank boydall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014 via mobile

First time here.. At first I was very impressed and even pleased to sit up by the cooks and watch them work but after a while I started to really notice the negative atmosphere from the staff. We waited well over an hour for food to arrive. We're given no bread and my boyfriends soup was I've cold when he finally got it! The rest of the food was excellent and the waitress tried to make the rest of the night Okay but she would disappear for long periods of time and I ended up waiting for a drink for half an hour! I understand it was a busy night with lots of large groups but you can't forget the other people you are serving!

Thank ambergockley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

Love this place, great menu, ambiance, just love it! Worth the trip, be sure to visit when you're in town!

Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013 via mobile

One of the steaks didn't come out quite the way we wanted/liked it. Our waitress was so accommodating to fix the problem. She saved the visit and we had a wonderful time and enjoyed everything thoroughly. Thank you Tracy!!!!

Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Carrabba's Italian Grill also viewed

Lancaster, Lancaster County
Lancaster, Lancaster County
 
Lancaster, Lancaster County
 

Been to Carrabba's Italian Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing