Completely military un-friendly. The "18 year old" that answered the phone at the Lancaster Arts Hotel was so completely rude I told her off (after being put on extensive hold twice and clearly inconveniencing her) and hung up on her. No one should be treated like that if they're willing to pay as much as she stated was "all that they had available" ($549/night---WHAT?!?!?). She's a liar b/c the website offered rooms for $199/night. All I asked her was if they had a military rate available and if there were any block rates left for a particular wedding? Seriously...that was all I asked. She acted like I was ruining her night and proceeded to treat me so rudely I wouldn't spend a dime in that hotel if I found a dime in the street out front. I have stayed all over the world and paid more than what they charge...and have never gotten such completely awful customer service.
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