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“Great value, good location in the heart of Amish country :)”

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Courtyard Lancaster
Ranked #3 of 40 Hotels in Lancaster
Certificate of Excellence
Reviewed February 23, 2014

This trip was a Christmas gift for my husband -- tickets to see Vince Gill at American Music Theater. (That will be another review!) Courtyard was perfect location, 10 mins from AMT and close to downtown historical Lancaster, Strasburg (RR Museum and beautiful Amish farms). Just a lot, a lot to see and do in the area. The hotel -- has just been refurbished in the last year. I know that because I asked how old the hotel was, it looked brand new! They have an indoor pool, and a gym that is open 24 hours. Courtyards now offer breakfast and bistro-style lunch and dinner. Not a huge menu, but enough to satisfy. Also have an after 5 p.m. bar which is nice to come back to. Hotel staff very friendly and professional. The rooms were roomy, bright, clean and oh those Marriot beds! :)

Room Tip: We got a senior citizen and a AAA discount.
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  • Stayed: February 2014, traveled as a couple
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1  Thank Etta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 8, 2014

This is a relatively new Courtyard Marriott. We stayed here for a weekend volleyball tournament over the MLK weekend. The hotel location is in a corporate complex right off the intersection of Rt 30 & Rt 222 near Best Buy (which is great if you forgot your phone charger). It is a few miles away from the Lancaster outlet area, so it is not too congested. The rooms were spacious and clean. The lobby and small counter restaurant & bar area has a variety of seating options with circular booths and tables. The restaurant serves real Starbucks coffee with Venti / Large cups :) and offers the usual buffet and individual ordered breakfast items. I never ate there for lunch or dinner, so cannot comment on it. The hotel was very accommodating to the volleyball teams and opened a back meeting room, so the girls and families could socialize and eat together.

For lunch & dinner in the area, I do recommend a few nearby places: Isaac's Deli (they even have on-line ordering, which is good for teams) and two brewery restaurants: The Lancaster Brewing Company and the Lancaster - Iron Hill Brewery & Restaurant.

  • Stayed: January 2014, traveled with family
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2  Thank tlcksnyder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded February 17, 2014

Dear tlcksnyder,
As a host hotel for the MLK Volleyball Tournament every year, our team strives to be as accommodating as possible for the traveling teams and families. I am thrilled that our hotel surpassed your standards. Our new lobby concept has proved to be a winner for large groups and the addition of Starbucks Coffee in our Bistro is a great perk for our guests. I hope that your team will come back to stay with us next year! Thank you for sharing your pleasant experience with us!

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Reviewed January 16, 2014

The recent update to this hotel is impressive. The lobby is clean and crips, the rooms are all modernized and very clean. Standard Courtyard Bistro food, including good breakfasts. Great experience overall.

  • Stayed: December 2013, traveled on business
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Thank Jerod A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded February 10, 2014

Dear Jerod A, I am so happy that our hotel exceeded your expectations. Through recent renovations and remodeling, we have strived to maintain that impression for all of our guests. We look forward to having you stay with us again very soon!

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Reviewed January 1, 2014

First, the hotel is clean and the rooms are very nice compared to a typical Marriott Courtyard. Also, if you are connected to LBC, you can get a special rate by asking that is really very good. Overall, a very solid hotel for the money and probably the best bet in Lancaster.

Room Tip: Nice large rooms compared to others in the area.
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  • Stayed: October 2013, traveled solo
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Thank CEHMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded January 16, 2014

Dear CEHMaryland, Thank you so much for your favorable words about our hotel. We strive to not only meet Marriott standards, but to exceed them. I am glad we were able to do this for you. We are happy to work with Lancaster Bible College in providing a comfortable stay for you while you are in town. We look forward to accommodating you next time you are in the Lancaster area. Thank you, once again for taking the time to review our hotel.

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Reviewed December 19, 2013

We went on a trip to see Noah at the Sight and Sound Theater and stayed here overnight. We traveled with a large group but drove separately vs riding the bus. We arrived early and were allowed to check in. The check in process was quick. Our room was very clean. All linens were crisp and fresh. No complaints about the room. The breakfast buffet was included with our stay and had a large variety of foods from hot to cold. It took about 30 minutes to get to the theater but the scenery was worth the distance. We will definitely stay here again!

  • Stayed: May 2013, traveled with friends
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Thank Kirijiamia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded January 5, 2014

Dear Kirijiamia, I wanted to take a minute to thank you for sharing your review with the members of TripAdvisor. We have many guests that stay with us while in town to see a Sight & Sound show. I am glad to hear that you enjoyed your stay as well as the show. Sight & Sound’s new show Moses starts in mid-March so we will look forward to seeing you again soon. Thanks again for taking the time to share your review.

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Reviewed December 3, 2013

I stayed here because I had a free night or I would have stayed where the breakfast is included in your stay. The prices at the Bistro were ridiculously high as were the pantry items so if you want a meal or snack, bring your own or look elsewhere! Accomodations were fine, no complaints, and our stay was pleasurable except for no breakfast.

  • Stayed: December 2013, traveled with friends
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2  Thank 2seniorcitizens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded January 5, 2014

Dear 2seniorcitizens, I appreciate you taking the time to share your experience with the members of TripAdvisor. I am pleased to hear that overall, you were satisfied with your stay. The Courtyard Brand is one of only a few hotel brands that do not offer a complimentary breakfast. The Bistro concept allows us to offer a wider variety of healthy and fresh food options than our competitors can on their complimentary breakfast bars. Our prices are also very competitive with similar concepts like Panera Bread. Our Market unfortunately does not do enough volume to benefit from the discounts that high volume convenience stores receive on their products, but we are still able to offer almost all of our 20oz Pepsi Brand beverages for $2.00 or less. I want to thank you again for taking the time to share your review on TripAdvisor and I do hope to see you again in the future.

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Reviewed November 21, 2013

Recently stayed at the Court Yard on Hospitality Rd in Lancaster Pa. My daughter is a student athlete at Franklin & Marshall College. She was undergoing arthroscopic surgery on 10/25. We stayed in the hotel to make her recuperation easier and more convenient than her dorm room. Check out was set for Monday. Had a follow up doctor appointment at 4:00 after her classes ended. I had asked for as late a checkout as possible so we would have a place to stay and ice her knee before the appointment and was told at the desk that we could not stay past 2:00 because the next guests specifically requested the room we were in. After some discussion I accepted this and made alternate plans to spend time with my daughter and her crutches elsewhere before her appointment. Fifteen minutes after the discussion with the front desk the manager called and said that I could stay in the room past the check in time but would be charged for a half day!! Feels like a bit of bait and switch after I was told that they could not disappoint the new guest who had requested that room. I would have gladly paid the half day charges as discussed with the desk during the first conversation, but they wouldn't ask the new guest to wait a little while for their room. If Marriot really needed my $59 then things are really bad. Should have been handled way differently considering the circumstances.

  • Stayed: October 2013, traveled with family
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1  Thank Phil335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded December 10, 2013

Dear Phil 335, I would like to thank you for sharing your recent experience with the members of TripAdvisor. Although it sounds like we could have handled it better, I am pleased to hear that our co-workers were able to make arrangements that allowed you to check out closer to 8pm that day. We typically charge a half day rate for guests needing to check out after 2pm which often proves to be very helpful for those who need it. I appreciate you bringing this issue to our attention so that we can coach our staff on how to more effectively communicate the process to our guests.

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Additional Information about Courtyard Lancaster

Address: 1931 Hospitality Dr, Lancaster, PA 17601-6768
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Lancaster
#11 Business Hotel in Lancaster
#12 Romantic Hotel in Lancaster
Price Range: $131 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lancaster 3*
Number of rooms: 133
Official Description (provided by the hotel):
When visiting Pennsylvania Dutch Country and the surrounding area, choose the Courtyard by Marriott, Lancaster, PA, a hotel that offers spacious accommodations and award-winning service for a truly relaxing hotel visit. Located just moments from some of Lancaster, PA's most popular attractions, we offer a newly redesigned, modern lobby and free high-speed WiFi, both within and immediately outside of the hotel. Start your morning with a Starbucks coffee and tasty breakfast at The Bistro, or enjoy a signature cocktail there after work. Our state-of-the-art fitness center is the perfect place to lift weights or go for a run after a busy day in Lancaster, PA, and we're pleased to offer a heated indoor pool and spa, too. Corporate travelers will appreciate our hotel's close proximity to local businesses, including Lancaster General Hospital, RR Donnelley, Alcoa, and Armstrong. We're also convenient to Franklin & Marshall College, as well as great outlet shopping at the Tanger Outlets. We're the perfect choice if you're looking for a great hotel near Lancaster, PA. ... more   less 
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Also Known As:
Courtyard By Marriott Lancaster Hotel Lancaster
Lancaster Courtyard
Lancaster Marriott

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