We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Lancaster Hotel!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn Lancaster - Rockvale Outlets
Ranked #16 of 40 Hotels in Lancaster
Certificate of Excellence
Reviewed June 9, 2009

This hotel met all of my expectations. It is a modern property and the rooms were in good condition. Although the location is in an outlet shopping center, the hotel was situated centrally to all the features of the lancaster area. The staff was friendly and the complimentary breakfast as well as the free internet access were very nice bonuses. The pool area was also very nice. I would stay here again.

  • Stayed: June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank centuriongt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (448)
Traveler rating
Traveler type
Time of year
Language

408 - 414 of 448 reviews

Reviewed May 28, 2009

One of the best hotel i stayed in my recent road trip. The only problem is they overcharged my credit card by 20 dollars a night.

  • Stayed: March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank mitan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2009

Location is great! Right in the heart of all the action in the area. Fairly clean rooms, good service. Breakfast is sufficient. Eggs, cereal, toast, yoghurt, muffins, bananas, juice...all the basics are there. Perhaps a bit more fruit would be nice but it is certainly a personal preference, no complaints.

  • Stayed: April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank cosmic_babygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2009

I just recently stayed two nights at the Holiday Inn Express Rockvale. The best thing about this hotel is the close proximity to the Rockvale Shoping outlets and the American Music Theater. My mother and I were in town to see the American Idol Pop Tour at the American Music Theater located across the street. The front staff as we arrived were just okay, not overly friendly like i'm used to. The lobby is very nice and cozy. As we walked into our roon i noticed a slight smoke smell, but thought it was just my imagination since this is a smoke free hotel. I entered the bathroom to find a cigarette in the toilet, so it wasn't my imagination after all. I immediately went down to inform the front desk, so they wouldn't think it was me disobeying the rules. The clerk acted shocked but didn't offer us another room. Ok, that was fine, but when I returned I noticed that we didn't have any wash cloths in the bathroom. I also found a dirty sock at the end of the bed on the floor. It seemed to me that housekeeping did a lousy job if any with cleaning this room prior to the next guest arriving. I feel that all rooms should be checked prior to anyone coming through the door. The room did have a microwave and mini fridge. The bed was comfortable, but the pillow cases could use steaming or pressing. Appearance is everything. On the second day I went back down to the front desk to inquire about a comment card since I didn't see any in the room. The male clerk informed me that I didn't see one because they don't require comment cards. This was the prime oportunity to ask me if there was a problem. Check out time I wasn't even asked how was my stay. Maybe I'm just too picky when it comes to Hotels, but i'm a part-time Travel agent and I like to try out various Hotels in order to bring the best to my clients. To me, this hotel needs improvement with people skills and housekeeping.

  • Stayed: March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank BermudaQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2009

We stayed here to catch a late show & do some shopping. Although the hotel was clean & rooms were fine, I was incredulous the following morning when no cheese omelets, no breakfast meat, no country gravy & most unbelievable of all, no cinnamon rolls! Holy cow, I stay in a lot of H-Inn expresses & this is the first time this has ever happened as long as I can remember (since they first implemented this cinnamon roll tradition). I really felt let down.

  • Stayed: December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank trip4four
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2008

Great location, clean and comfortable room, hearty breakfast selection and John, the General Manager, is the best. He supplied us with teddy bears, chocolate covered pretzels and great ideas for a family-fun 2 day stay. Would definitely stay here again.

  • Stayed: October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank travelingmomcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2008

My wife and I, along with another our friends, visited the Holiday Inn Express for two nights (9/13 - 9/15). We visit Lancaster, staying at this hotel, three or four times a year. As with our other visits, the staff was excellent. The front desk people were very helpful and accomodating. As others have mentioned, if you like outlet shopping, you cannot stay at a more convenient hotel as the stores and many restaurants are within easy walking distance.

While my wife and her friend went outlet shopping, the guys stayed behind and enjoyed the beautiful pool. It was very relaxing as we basically had the entire pool area to ourselves for a few hours. We enjoyed the pool for at least an hour each day. Fortunately, the weather was beautiful; very warm for the late-summer.

The rooms are very clean and comfortable. We thought the beds were quite comfortable as we both slept very well. The breakfast area is well-stocked, with the food constantly being replenished. We are looking forward to our December visit.

  • Stayed: September 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Service
    • Business service (e.g., internet access)
2  Thank rick1006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lancaster hotels
1.0 mi away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
0.5 mi away
Comfort Suites Amish Country
Comfort Suites Amish Country
#15 of 40 in Lancaster
516 reviews
6.3 mi away
Eden Resort and Suites, BW Premier Collection
Show Prices
Show Prices
Show Prices
2.3 mi away
Hawthorn Suites by Wyndham Lancaster
1.8 mi away
Wingate by Wyndham Lancaster / PA Dutch Country
1.8 mi away
Country Inn of Lancaster
Country Inn of Lancaster
#17 of 40 in Lancaster
413 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Lancaster - Rockvale Outlets? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Lancaster - Rockvale Outlets

Address: 24 S Willowdale Dr, Lancaster, PA 17602-1470 (Formerly Holiday Inn Express Lancaster - Rockvale Outlets)
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Lancaster
#13 Family Hotel in Lancaster
Price Range: $83 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lancaster - Rockvale Outlets 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
We are the closet Comfort Inn to the Greenfield Corp. We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 90 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Booking.com, Hotels.com, Priceline, Cancelon, Travelocity, Orbitz, Hotwire and getaroom.com so you can book your Comfort Inn Lancaster - Rockvale Outlets reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing