I have been staying at RRI's for many years with very good experiences. Especially this location in Lancaster,PA.
Boy have things changed for the worse at this RRI. Here is the experience on 10.9.13
First, the room had numerous bugs. Yes they keep coming to the room to remove. But it was just out of control. It was obvious that management never addressed the problem as to how to resolve the problem.
While I was in the lobby a guest brought a bloody bed spread to the front desk. Blood on both the top & bottom side of the cover! How the [--] could their house keeping have missed that??? Go [--] fiqure.
Finally, the internet was not working for 2 days. The guy at the front desk claimed to have restarted the server/router. This did not fix the problem. He then said that the provider was called a day ago but had not fixed the problem. I then said, "Why aren't you on the phone with them as you have customers who have paid for this service?". It appears that this suggestion was way over his pay grade.
It is really a shame as this location was very, very nice..............
- Official Description (provided by the hotel):
- Red Roof Inn of Lancaster - Strasburg is a gem in the heart of Lancaster County's Dutch Country. The hotel is made up of 95 newly RENOVATED spacious rooms. The recently updated property also features handicap accessible rooms, deluxe rooms and Jacuzzi suites. Red Roof Inn of Lancaster is ideally situated amongst the greatest Lancaster County theatres, attractions, eateries and shopping centers. A seasonal pool, ample on-site parking and location adjacent to Golden Corral and Texas Roadhouse adds to our convenience. ... more less
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- Also Known As:
- Lancaster Red Roof Hotel Lancaster
- Lancaster Red Roof Inn
- Red Roof Inn Lancaster Pa