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“I will highly recommend”

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Red Roof Inn Lancaster
Ranked #25 of 39 Hotels in Lancaster
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“I will highly recommend”
Reviewed February 7, 2013 via mobile

What a great staff. what a great stay!!!!!
people at the desk were warm and welcoming . breakfast was good and service was excellent . Close to the outlet mall across the street and kids water park also at walking distance. the newly renovated flooring at the hotels room adds to the appeal.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chinkymink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Red Roof Inn Lancaster, responded to this review, February 15, 2013
Dear Chinkymink,

Thank you for taking the time to write a review on Tripadvisor. We truly appreciate your feedback regarding your stay with us at the Lancaster Red Roof Inn, Lancaster PA (Heart of the Amish County).

Thank you for your kind words regarding the service you received from our front desk personnel and the rest of our staff. We pride ourselves on superior customer service and I am glad to see that these team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them.

I would like to thank you once again for such compliments you have shared about our hotel. Such compliments motivates the staff to continue to provide excellent guest service and make sure every guest ends up having a stay just like yours. We would like the honor to serve you again in future whenever you are in the Lancaster area.

Yours in travel,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 6, 2013

I had a 2 night stay at the hotel and more than anything i loved the way i was treated by the front desk staff, especially Jay at the front desk was wonderful.
Jay took personal time to take care of my needs, maps, room, etc. The stay was appreciated , i will go there again

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jane h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Red Roof Inn Lancaster, responded to this review, February 7, 2013
Dear Jane,

Thank you for choosing Lancaster Red Roof Inn for your recent stay in Lancaster, PA. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority it is very important for us that our guests experiences are shared. It was a pleasure to have you as our guest.

We would like to take this opportunity to thank you for your collaboration once again and we hope to see you again soon at the Lancaster Red Roof Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 5, 2013

We have stayed in differents hotels in Lancaster, Pa in the last year, and this hotel has been the best so far. It is very well located and comfortable at a reasonable price. The room was spacious and very clean, and a plus was the refrigerator, microwave in the room, and a big flat screen tv. When we checked in, staff was very friendly and helpful answering all our questions. If we go back to Lancaster, we will for sure stay in this hotel. I highly recommend it.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moonywat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Red Roof Inn Lancaster, responded to this review, February 6, 2013
Thank You so much for the positive response. It is reviews as such that keeps the staff and the hotel motivated in working harder each time. We strive hard to constantly keep up with the change. We will embrace this review and share it with others.

Thank you once again for choosing the Lancaster Red Roof Inn for you stay and it will be an honor to serve you in the future.

Yours in Travel,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toms River, New Jersey
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 31, 2013

We've stayed at the Lancaster, PA Red Roof Inn several times and it has always been a pleasant experience. The inn is centrally located near all the main attractions in the area and it is easy to get to. It has been recently renovated, and it would be hard to find a better deal in the area. The inn is clean, the staff is friendly, and the price is right. Not only is it pet friendly, but pets are free. You can't beat that. Whether you want to explore Amish country, shop, go to one of the dinner theaters in the area or just relax, Lancaster is a great place to visit. We've been there every season and always find something new to do. The Red Roof Inn is our favorite stay - and we've tried several others.

Room Tip: The front desk clerks are very helpful if you have special requests.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendersonville, North Carolina
Level 5 Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 24, 2013

I think that the stay was good overall. I had to deal with rampant workers staying there and smoking and drinking outside and stinking up the outdoor area with smoke, but the Hotel itself was fine! I would stay here again in the future.

Room Tip: Get a room in the back facing the pool if it's in the Winter!
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Eddiebear522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsborough, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2013

The hotel is right in the middle of most things you want to see and do. My room had a King bed with a sofa, which was very nice. The cost was reasonable and the room was clean and pleasant. Requested a nice quiet room and got one. Will stay there again when I'm out that way. Staff was nice and friendly, everything was great.

Room Tip: The ratings for the room service and spa were rated as "average" as I didn't use them...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 08844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, MA
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 1, 2013

My husband and I visit Lancaster, PA about three times a year and always stay at the Red Roof Inn located at 2307 Lincoln Highway in Lancaster. The staff is friendly and always makes us feel welcome and most importantly our dogs are as welcome as we are. For that we will always stay there. Our dogs are important to us and are part of our family. Thank you Red Roof for your pet policy and to the staff in Lancaster in welcoming family!!!

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Lancaster

Property: Red Roof Inn Lancaster
Address: 2307 Lincoln Hwy E, Lancaster, PA 17602-1113
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 39 Hotels in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Lancaster 2*
Number of rooms: 95
Official Description (provided by the hotel):
Red Roof Inn of Lancaster is a gem in the heart of Lancaster County's Dutch Country. The hotel is made up of 95 newly RENOVATED spacious rooms. The recently updated property also features handicap accessible rooms, deluxe rooms and Jacuzzi suites. Red Roof Inn of Lancaster is ideally situated amongst the greatest Lancaster County theatres, attractions, eateries and shopping centers. A seasonal pool, ample on-site parking and location adjacent to Golden Corral and Texas Roadhouse adds to our convenience. ... more   less 
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Also Known As:
Lancaster Red Roof Hotel Lancaster
Lancaster Red Roof Inn
Red Roof Inn Lancaster Pa

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