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Reviews (1,186)
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All reviewsroad noisesmall kitchenetteroom was cleanwaffleskitchen areahot itemsqueen bedstay there againhot breakfastcoffee makerfree breakfastfront desk stafffirst floorconvenient locationcookiesgreat place to stayvery nice hotel
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114 - 119 of 1,186 reviews
Reviewed August 8, 2017

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded September 16, 2017

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Reviewed August 5, 2017

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded September 16, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 30, 2017

We have stayed at this hotel 3 times this year alone and always come back because it is conveniently located at a very nice price. The staff is very helpful and friendly. The room is extra large with a microwave and small refrigerator. It has everything we want for a short stay in Lancaster.

  • Stayed: July 2017, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank creativetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded September 16, 2017

Dear Guest,

Thank you for the wonderful, five star review. With your many visits, consistency of quality is most important and we're glad you are finding that here in our hotel. We have all the conveniences of home and a smile too. Please be sure you are a member of Wyndham Rewards and earn points for future visits at any Wyndham property. Happy travels and hope to see you soon.

Hawthorn Suites by Wyndham, Lancaster, PA

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Reviewed July 24, 2017

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded September 16, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 19, 2017

The staff was unfriendly at the check in the gentleman was rude, the water smelled like lake water, nothing was done about it the room was not vacuumed. I didn't feel welcomed at all when I checked in I won't ever stay here again due to the water being horriable and not feeling welcomed I paid to stay and it didn't feel like that

  • Stayed: July 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank U4822PWmelissab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded July 22, 2017

Dear Melissa,

Thank you for sharing your concerns here on the TripAdvisor forum. The Hawthorn Inn and Suites uses city water that is tested for safety and quality at all times. There would be nothing that our staff could do to change or improve water quality as that is managed by the township facilities. All of the hotels in this area use the same water. You may wish to consider using bottled water if you are sensitive to the taste of water that you are not used to drinking on a daily basis. I apologize that our staff did not provide this suggestion to you while you were in the hotel, as it's such an easy fix. Hoping you will reconsider your decision not to stay here. Hawthorn Inn and Suites by Wyndham Lancaster

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