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“Good room, good but tough location”

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Hawthorn Suites by Wyndham Lancaster
Ranked #12 of 39 Hotels in Lancaster
South Jersey
Level 6 Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Good room, good but tough location”
Reviewed April 22, 2013

Located right next to an elevated roadway, this hotel is less noisy than you would at first imagine. However, getting into and out of the parking lot onto pretty busy Route 462 can be just a little challenging.

The room was a small suite in that it has a couch and a bit more walking space than a regular room. There's a refrigerator and coffee maker in the room as well, plenty of room to iron a shirt. The one night stay found me waking up needing to stretch my back, but that's only a little unusual for me in a hotel bed. Plenty of towels, hot water, all the usual stuff. Needed a login for the WiFi.

The difference was the breakfast. It's free, meaning it's included in the price of the room, but it was either bad or bad timing for me. Whether I wanted a plate, an item of the hot breakfast items, or a drink, it was missing when I went for it with no sign of anyone paying attention to replenish the item. My eggs, sausage, and potatoes had to go in the same bowl after waiting (watched the movie on the TV a bit) for five minutes for anyone to show up with a plate to use. I went up for a second helping just to see how it would taste separated on a plate and there was no sausage and that never got refilled for the rest of my visit to the breakfast area about halfway though their time period for breakfast. Then - a little whining on the logistics - you arrive at the drink dispenser with hands full with a bowl, silverware, and another item and there is no place to set any of it down to grab a cup to get a drink.

I would return the next time I'm in Lancaster and hope for either better timing or someone else working the breakfast bar.

Room Tip: Try to get on the side away from Route 30.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank calm_weather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornSuites2045, Front Office Manager at Hawthorn Suites by Wyndham Lancaster, responded to this review, April 25, 2013
Thank you for reviewing your recent stay at our property. Your feedback is very valuable to us. Please know that we will seriously consider your comments since we have just recently installed new granite countertops in our breakfast room and have the opportunity to consider a reconfiguration of the space. In addition, based on your comments, we will also make appropriate modifications to ensure optimum service to all of our guests. Thank you again for your feedback, it so appreciated! We look forward to seeing you again soon in PA Dutch Country!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Connecticut
Level 6 Contributor
253 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed April 17, 2013

We ended up staying at Hawthorn Suites via a reservation on Hotwire. This is a comfortable hotel with rooms a bit smaller than what you would find at other "suites" offerings. The largest beds are Queen size, but the rooms have a nice couch and sitting chair, so they are comfortable.
The fitness center had all of the machinery needed for working out. The breakfast buffet was lovingly served by a warm and friendly staff. As these included buffets go, they had a good balance of carbs and protein. Unfortunately, water in the Lancaster, PA area is not anything to write home for, so be prepared. Suggest you bring or buy bottled water. This location is located somewhat close to the entrance ramp for Rte. 30. We were concerned about the noise, but the walls are well-insulated. This hotel is a true road warrior choice, as it is strategically well positioned. The staff is very, very nice and cannot do enough to help. That always goes a long way with us.

Room Tip: Sleep on the opposite side of the entrance ramp for Rte. 30.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrCottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Lancaster

Property: Hawthorn Suites by Wyndham Lancaster
Address: 2045 Lincoln Hwy E, Lancaster, PA 17602-3397
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Romantic Hotel in Lancaster
#11 Family Hotel in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Lancaster 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Hawthorn Suites by Wyndham is located in the heart of PA Dutch Country. Our spacious accommodations provide welcome relaxation whether you are here for business or enjoying Lancaster's famous attractions. Within a short drive you can find Sight & Sound Theatre, the Amish countryside, American Music Theatre, Dutch Wonderland, Rockvale Outlets, Tanger Outlets, Miller's Smorgasbord, Plain & Fancy Restaurant and so much more! We are conveniently located near most major corporate parks and businesses including Greenfield Corporate Center, Granite Run Corporate Park, High Steel, Johnson & Johnson, R.R. Donnelly, Lancaster General Health Campus and Auntie Anne's. We are delighted to offer complimentary amenities such as free local calls, free Wi-Fi and a complimentary hot breakfast. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Lancaster Hotel Lancaster
Hawthorn Suites Lancaster
Hawthorn Hotel Lancaster

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