We had change venues for a training event and this hotel was able to accommodate us close to the last minute.
Out stay was great and the catered in food was fresh and good. I did eat in the cafe one lunch and there was a buffet. I am not fond of buffets, and taking that into account, I still wasn't really happy with the choices. The chicken was, as buffets generally offer, was dry. This is just the nature of buffets I think the meals I had there off the menu were very good.
Their event staff was EXCEPTIONAL! They did everything they could do to make our event smooth running. Our attendees had no idea the problems we encountered in our own plan changes. We had glitches from our side and the staff worked like crazy to make things work for us. Brian's set up team is the best! They work like a well tuned clock.
One attendee remarked to me that it was like staying in a Gaylord hotel.. If you've stayed in one, that is a compliment.
The grounds are beautiful, the rooms are very nice. The large meeting area is centralized (how wonderful!) and is well designed both in space and esthetically pleasing.
The only negative is the environmental controls in the guest rooms are either light or movement activated (lots of hotels are adding this!) So about 4 hours into sleeping... I had to get up and turn on a light and move around the room to get the air to come back on... It got pretty warm in the room yet cooler outside. This system is pretty common in hotels these days and I find it bothersome, but better than the European style (now invading the US) of key card in a wall slot to get heat/cool and electric.
- Official Description (provided by the hotel):
- Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more less
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- Also Known As:
- Doubletree Resort By Hilton, Lancaster Hotel Lancaster