This hotel is very beautiful and clean. Front desk staff very friendly. Check in and out fast and convenient. Room was wonderful (king with whirlpool) I went with my husband for a getaway. Did not visit pool area so I can't speak about that.
The only downfall about this place is the 24hundred cafe. The food was not good. In a Hilton hotel and for the price I expected excellent food. You could tell vegetables had been sitting around, mashed potatoes too. Steak was just ok...hamburger too. Staff was very friendly and attentive but doesn't make up for bad food. We told waitress our concerns but charge was not removed from bill. We even gave it a second chance with room service later. Thought something simple would be good. Still poor quality.
Overall you should stay here...beautiful hotel!! Just don't eat here.
- Official Description (provided by the hotel):
- Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more less
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- Also Known As:
- Doubletree Resort By Hilton, Lancaster Hotel Lancaster