With a Doubletree Resort hotel set in Lancaster, I was expecting a modern hotel with clean, updated common areas & rooms. The service & staff was great, as was the restaurant. The "Bed & Breakfast" deal was especially a good value, and included an omelet station, and lots of fresh fruit. However I was less than blown-away with our room: the basic room with double queen beds seemed small, and showed moderate wear & tear (stains on carpet, chipped bathroom tiles, etc.); worse than that, instead of an outdoor window we were booked in an interior room overlooking the hotel's 2nd floor banquet hall, and a full-on wedding reception with a DJ pumping loud club music kept us up most of our 2nd night. We did receive a partial credit on our 2nd nite stay with little resistance from the front desk staff, who was very nice to us but didn't seem surprised about this issue. Based on the location, the time of year and what we paid for our stay, overall it was just an OK stay. I was expecting more from a modern hotel chain like DoubleTree, next time we will most-likely stay at a hotel that's more consistent with the Lancaster landscape, such as a well-rated bed-and-breakfast or a resort like the nearby Willow Valley Inn & Resort where we stayed last year, but unfortunately may be closing at the end of this month.
- Official Description (provided by the hotel):
- Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more less
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- Also Known As:
- Doubletree Resort By Hilton, Lancaster Hotel Lancaster