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Wingate by Wyndham Lancaster / PA Dutch Country
Ranked #12 of 39 Hotels in Lancaster
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Just OK”
Reviewed March 29, 2013 via mobile

Stayed here with my family for 3 nights. Generally very clean, wish they cleaned under the beds once in awhile because my daughter crawled under there and came out with black hands but maybe that is everywhere - never checked under the bed anywhere else. When the heat is on in the room, the humidity level drops to about 7% (normal is about 55% for average person to be comfortable). 7% humidity will redden and dry your skin and crack your lips. Picked up a humidifier at Kmart next door since hotel had none available and that took care of that problem. Breakfast was dismal here - 1 waffle maker which takes 3 minutes to make a waffle and a line of 7 people - you do the math. The rest of the food at breakfast was not very fresh: bagels that looked like they were frozen for a couple of days, eggs that looked and tasted like rubber and sausage patties that weren't very promising. I expected better food in Amish Country. Overall if you eat breakfast somewhere else and get a humidifier the place is very nice and close to everything. Oh yeah, the pillow cases we got a couple of times were dirty but we just didn't use those pillows.

Stayed March 2013, traveled with family
Helpful?
Thank Denis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric C, General Manager at Wingate by Wyndham Lancaster / PA Dutch Country, responded to this review, April 6, 2013
Thank you for your feedback. The room cleanliness issues have been investigated and re-training is taking place with the housekeeping staff. There is no excuse for dirty pillowcases and I offer my apologies.
Breakfast is not truly intended to be a full "Amish" meal. We do utilize frozen bagels and have a conveyor toaster in place. We are following up with the breakfast attendants to rotate the eggs more frequently and cook smaller batches on slower days. I believe this will help. The sausage patties may not look like promising, but I assure you they have a very good flavor. I do appreciate your patience with the waffle maker.
Again, thank you for feedback. Without notes such as yours, we cannot improve.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
A TripAdvisor Member
Reviewed March 29, 2013

lock falling off room 226- hot water handle fell off on my hand- cart for luggage falling apart- iron not working - electric outlet for coffee shorted out- bed spreads and rugs visibly stained.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric C, General Manager at Wingate by Wyndham Lancaster / PA Dutch Country, responded to this review, April 6, 2013
Thank you for your feedback. I believe that all your issues have been addressed: sink has been fixed; iron replaced; floor stain removed; bed linens are changed daily (green initiatives in place for long-term stays); and the luggage carts have been replaced with new. All of our coffee makers utilize GFI outlets.
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Parkville
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2013

This is the 2nd year in a row that we have stayed at this location. We LOVE IT the staff is very friendly and the cleanliness of the place is awesome.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
2 Thank Robin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 26, 2013

We always stay on Old Philadelphia Pike which is much quieter and rural so the traffic by the Wingate was quite daunting on Lincoln Highway East. On a Saturday afternoon it was quite congested heading east on the road. That is the only negative I have about this hotel. My husband and I were in a clean room with 2 very comfortable queen beds. This hotel is a newer property and is well-maintained. This is a 3-story establishment. If memory serves, none of the rooms have windows opening onto the busy Lincoln Highway. There is a Wawa where you can fill up your tank and a Dunkun Donuts on the property. It is quite convenient to Tangers Outlet and the very confusing layout of Rockvale Outlet stores. Many restaurants, the American Music Theater and shops are along this road. Wingate serves a good complimentary breakfast of bagels, Danish, yogurt, breads, eggs and sausage, apples, bananas and oranges, boxed cereals, the usual beverages and ONE very popular waffle maker. On a busy morning expect to wait patiently as guests make theirs. After you dispense the mix into a cup, spray the machine and pour in the batter, there is a 2 and a half minute wait for the waffle to cook. But it is worth the wait - yum! The attendants do work very hard stocking the food and utensils which means they don't get to wipe the sticky tables. However, they are very helpful and will quickly oblige if you ask. The kitchen worker, Kemoy, was working nonstop on a busy Saturday. Everyone was pleasant and ready to do what they can to make your breakfast experience pleasant. The breakfast hours are 6 am - 9 am on weekdays and 6 - 10 on weekends. We actually saw them packing the food away at 9:05 on a weekday morning. So if you want breakfast, set your alarm. We would consider returning on our next visit to Lancaster.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank earthox822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Lancaster / PA Dutch Country

Property: Wingate by Wyndham Lancaster / PA Dutch Country
Address: 2110 Lincoln Hwy E, US Route 30, Lancaster, PA 17602-1110
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#10 Business Hotel in Lancaster
#13 Romantic Hotel in Lancaster
#14 Family Hotel in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Lancaster / PA Dutch Country 2.5*
Number of rooms: 70
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Also Known As:
Wingate By Wyndham Lancaster / Pa Dutch Country Hotel Lancaster

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