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“Sorely Need of an Upgrade”

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Lancaster Family Resort
Ranked #37 of 39 Hotels in Lancaster
Reisterstown, Maryland
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Sorely Need of an Upgrade”
Reviewed March 15, 2014

My wife and I stayed there March 14-15 so we would not have to drive back from an evening AMT show. We remember what it was the Host Corral (that was 40 years ago) and by the looks of the drapes and furniture in the room it has never been changed (really stained).. The elevator reminds me of an urban apartment building with graffiti cut into the paneling. The beds and TV were OK and check-in/check-out was fast. I booked because of closeness to AMT and the outlets but would not stay there again in its current condition.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

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254
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Lancaster
1 review
Reviewed March 12, 2014

I had stayed at the Country Inn & Suites a couple weeks before. Very nice and up to date hotel. Breakfast was wonderful. However, I also paid about $45 - $50 more a night. Ramada Lancaster would benefit greatly from updating pool, rooms, elevator and breakfast area.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Renee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 11, 2014

It is hard to believe that Ramada would allow its name to be associated with this run-down, smelly and disgusting hotel. It is in a prime area directly across from Dutch Wonderland where I am sure many families would love to stay. However, it is in desperate need of renovation. Our room (4th floor) smelled so strongly of mold and mildew that my daughter had difficulty breathing. There were large water stains on the ceiling tiles and the carpet was also full of old stains. The phone did not work and the bathroom lighting flickered continuously. I have always thought of the Ramada as a quality hotel chain. I would suggest that someone from Corporate soon take a visit and check out the terrible and possibly dangerous condition of this hotel. A full renovation to restore the Ramada name is in urgent order. Until then, I cannot recommend this hotel to anyone, especially families with small children or anyone with Asthma. The beds were all right and there were no signs of bugs, to our relief. The sheets were clean, but were old and had stains and holes here and there. The television did work well. The continental breakfast was sparse but not bad. There was coffee, milk, cereal, yogurt, OJ, bread and bagels, plus apples and oranges. I would have appreciated some muffins and maybe some peanut butter for children. The bar was very near the reception desk and upon our arrival on a Saturday night was loud with music and drunk people spilling out into the lobby. This was not something I wanted to expose my daughter to. This hotel could rate high and make a fortune if someone would seriously consider a complete renovation. As it stands, I would think that Ramada would be ashamed to have their name on this hotel. It's a shame.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Lancaster Family Resort

Property: Lancaster Family Resort
Address: 2250 Lincoln Hwy E, Lancaster, PA 17602-1112 (Formerly Ramada Lancaster)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 39 Hotels in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lancaster Family Resort 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Ramada Inn Lancaster Hotel Lancaster
Lancaster Quality Inn
Quality Inn Lancaster

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