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“Bare bones stay”

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Lancaster Family Resort
Ranked #37 of 38 Hotels in Lancaster
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500 reviews from our community

Traveler rating
    13
    51
    95
    140
    201
See reviews for
253
93
12
34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Ephrata
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 5, 2013

We stayed here for a wedding. The hotel was a good price and the customer service was great. However, the rooms need to be updated in beds, carpet, fixtures and overall cleanliness could be better.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Patty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampstead
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 5, 2013

This was the worst hotel ever, if it wasn't for it being my nieces wedding and we had a 2 hour drive, we would not have stayed. The blankets had wholes and did not look clean, we needed towels and there weren't any, and the breakfast was not edible. The weren't any eggs, yogurt was room temp and the pancakes had a fowl taste. And the water wouldn't shut off in the shower.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Johanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millville, Pennsylvania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed November 2, 2013

Stayed here almost a year ago. The girl at the desk told us they were remodeling and I should look at the room first. I looked, it was dated but clean and fine for one night, and the price was good. Stopped last night, a year later, and it was a busy, 2 tour buses staying. A band was there as well, they stayed the night and checked in at the same time. The desk was putting most on the second floor. We were obviously not there as groupies so they upgrades us to a suite on the fifth floor, good but not great price $109.00. We went to dinner got in later and went to the room, the front room was huge, really huge, about 14x28 at least, sofa chair and fridge in corner, tv way off, and a chair at the other end. Have never seen a room this large in a hotel. The room was clean. Bedroom decent, 2 double beds, fairly comfortable and the tv was old but ok. There was a door in the bedroom going outside to the roof. Small railing separating a balcony so to speak but open to the roof. The door lock did not work, was not even there, the knob just turned all the way around. Had a small chain on door. The bath was small, the shower dripped, and when water turned on did not shut off to the spout at all. The clothes rod in the dressing (?) room was about 12 feet long. This would be a good room for a large traveling circus act.
Could hear the band, even 5 floors up.
When checking out the clerk we had a year ago was there and she is great, told her about the shower, she pulled out a clipboard and listed dated notes for the maintenance. The lis was long. She apologized and said that they have been in to measure for carpets and other things so things should haven now. She was very nice. When I mentioned the door onto the roof the woman behind me checking out said, hmmm, our room to, we laughingly said " 5th floor?". She was in the room next us and had more to add to the list. The hotel location is great and it is clean, but they really need to update it. Rooms are not ADA-compliant at all.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank resenar21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lancaster Family Resort

Property: Lancaster Family Resort
Address: 2250 Lincoln Hwy E, Lancaster, PA 17602-1112 (Formerly Ramada Lancaster)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 38 Hotels in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lancaster Family Resort 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Ramada Inn Lancaster Hotel Lancaster
Lancaster Quality Inn
Quality Inn Lancaster

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