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“Worst Hotel I've ever stayed at.”

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Lancaster Family Resort
Ranked #37 of 40 Hotels in Lancaster
Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
2  Thank Amy C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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341 - 347 of 507 reviews

Reviewed July 17, 2013

We ended up not staying at this hotel. We asked to see the room first and am very glad we did. Outside was a patio area that went to the pool. Glad we looked at this because the back of the building looked straight out of the ghetto! Dirty, filthy, trashy and looked as though the building was ready to crumble to the ground!
Room was very plain and I don't know how clean it was as we high tailed it out of there!

  • Stayed: July 2013, traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank MomAndAddi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
3  Thank Valerie F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 17, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
3  Thank Frederick H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 16, 2013

I really hate it when I am not happy and post a bad review, but..From what I have come to expect from staying at a Ramada I was so disappointed when I walked into this hotel. The elevator is barely big enough for two people and their luggage.
The smell as you are walking down the corridors is not a pleasant one.
Our room was very big, but it seemed empty because of only having one chair and a small table.
The TV was from the 1980's. We had to spray our room, it took a few hours for the smell to dissipate. The bed was ok, not fancy or really comfortable. Bathroom looked clean but the floor under the sink & in corners looked as it had not been touched in years. The vent in the ceiling was full of dust. The tub was another 1980's hang around & the floor about collapsed under me when I stepped in it because the sub-floor underneath was a inch below it. We could see the outside pool from our balcony and besides the ducks swimming in it, the dirt at the bottom was awful. Extension cords used to plug in lamps and the TV. Our phone kept ringing off and on during the night and there was no one on the other end. Location was perfect for what we wanted to do. Ramada needs to get with the program and update this hotel!

Room Tip: Don't stay unless your stuck and need a one night bed, but then I'd even rethink staying...
See more room tips
  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TracyBMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank Patrica B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 15, 2013

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank Kaylene L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Lancaster Family Resort

Address: 2250 Lincoln Hwy E, Lancaster, PA 17602-1112 (Formerly Ramada Lancaster)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 40 Hotels in Lancaster
Price Range: $61 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Lancaster Family Resort 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Ramada Inn Lancaster Hotel Lancaster
Lancaster Quality Inn
Quality Inn Lancaster

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