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“Even though they say renovations, leaves a lot to be...”

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Lancaster Family Resort
Ranked #37 of 39 Hotels in Lancaster
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500 reviews from our community

Traveler rating
    13
    51
    95
    140
    201
See reviews for
253
93
12
34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
allenb
1 review
4 of 5 bubbles Reviewed April 1, 2013

I had just visited Lancaster this past weekend for Easter. We have been coming to lancaster for the past couple years to visit my parents. We have been staying here at this property every year and it seems to get better and better. They have changed the entire lobby and we were blessed to have one of there newly remodeled rooms. The bathrooms are fantastic with the floor warmers and the new marble vanities look amazing. The reason we chose this hotel was because my parents live minutes away and the kids love the swimming pool and the arcade is great because it so close to the pool where we can keep our eyes on the kids. The amount of space in the rooms is great when you have 2 little kids. The staff seems to remember me year after year.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allenb877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bibi B, Director of Sales at Lancaster Family Resort, responded to this review, April 23, 2013
The entire staff at the Ramada would like to thank you for your loyalty and kind remarks.We strive to work hard to make your stay a pleasant one.We look foreward to seeing you again in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed March 27, 2013

Upon checking in our room, noticed mold covering ceiling and toilet not working. They did offer us different room but it was just as nasty, water stains on walls and odd smell. We did get our money back and went elsewhere to stay! This hotel needs a remodel badly!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nuzanne98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bibi B, Manager at Lancaster Family Resort, responded to this review, April 9, 2013
Sorry that you had some issues with our hotel.Thanks for letting us know.This helps us to improve and see our shortcomings and fix what is necessary.Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yonkers
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 22, 2013

Everything was great. Employees are extremely friendly. Many did not speak English so that was a bit of a problem for us. Housekeeping need much improvement, as we did not recieve any after out first night there. Good location and lots to do on premisis.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bibi B, Manager at Lancaster Family Resort, responded to this review, April 9, 2013
I have passed the words to our employees regarding your poitive remarks about them.They want me to thank you and hope that you visit again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lancaster Family Resort

Property: Lancaster Family Resort
Address: 2250 Lincoln Hwy E, Lancaster, PA 17602-1112 (Formerly Ramada Lancaster)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 39 Hotels in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lancaster Family Resort 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Ramada Inn Lancaster Hotel Lancaster
Lancaster Quality Inn
Quality Inn Lancaster

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