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“Good location, due for an update”

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Lancaster Family Resort
Ranked #37 of 38 Hotels in Lancaster
clifton NJ
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good location, due for an update”
3 of 5 bubbles Reviewed November 7, 2012

I have many fond memories of this hotel as I had stayed here when I was a child. The pool, sauna and game room made it a fun place for us. However, it seemed not much had changed at all with the rooms since then. The lobby looks great when you walk in, but the rooms need a bit of updating (especially the dresser). I will say it was a very nice large room and I had no problem with the cleanthiless. The walls are also a bit thin, so the kids running up and down the hall at night did not help things.
The location is great as it's near several outlets, Millers, and directly across the street from Dutch Wonderland. I will say the price was not bad- I had stayed in another hotel for a similar price the year before and we had the same situation with the rooms. If you are concerned about staying in a newer looking hotel it might be worth the price to check out some others.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jessica k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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500 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
1 of 5 bubbles Reviewed November 6, 2012 via mobile

I cannot elaborate any more than what was previously commented before. Yes the location is convenient to attractions within the area, but the lodging basics are well below industry standard. The indoor pool was cloudy and not clean. The adjacent hot rub had hair accumulating along the walls. The outdoor pool was a water fowl breeding ground. General.appearance of the lobby was old and in need of a makeover. rooms were in need of new furnishings, appliances, carpetting and, beddings. Some rooms had renovated bathfitter type tubs shrouding the antiquated tiling and fixtures underneath. Rust was apparent in rooms from the existence.of water damage from leaky ceilings. The biggest disappointment was the lack of a handicap ramp or access. Yes the rate is within the $60 mark, but I don't think this price justifies sacrificing your general well being and sanitary health.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philtoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flint, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 22, 2012

the room was clean and big. staff very helpfull. great indoor pool. everyone very friendly. carpert clean. grounds clean. wide parking spaces. manager very nice and helpfull. room were quit. wifi was fast and easy to use.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pennsylvania
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 14, 2012

I don't understand all the bad reviews for this hotel. We booked the room before I read any of the reviews and I am glad I did. Our room was clean, a nice size and the staff was very friendly. We were in the area for a wedding, but I would definitely stay here again. I often read about a hotel being "old and run down". Well not every building was built last year. In my experience if a place is being remodeled people complain about the construction work being done. This Ramada was booked full Friday and Saturday night. I think that alone speaks for itself. People who want a five star hotel experience should be willing to pay for one, not complain when they get a good price on a decent place to stay.

  • Stayed October 2012, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RSD9653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 of 5 bubbles Reviewed October 12, 2012

My reservation was mishandled (thankfully) so the extension I requested by phone did not happen. I reserved a non-smoking King and instead opened the door to a smoking, 2 double bed. The celings were moldy, & the building was old and in disrepair. The front desk woman was understanding, helpful and gracious when we canceled and had our night refunded.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xnork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sellingen
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed October 2, 2012

Big room, with view on a dirty pool where the ducks were having a great time. We did not go on the balcony as we were afraid we might fall through it. Dirty room, no vacuum cleaning had been done. Breakfast for US-standards elaborate, however do not drop anything as the carpet probably is there since 1969..
Along the busy road there are more hotels to be found, do yourself a favour and pick one of those.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank MirjamBernard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 29, 2012

Stayed at Ramada Inn Lancaster on Thursday and Friday night in late September. Front desk staff was minimally helpful with a very lackadaisical attitude toward customer service. From the onset, entire place seemed worn and well used. Room was "clean", but sink and toilet water was brown colored. Bathroom and bedroom needed remodeling, bath vanity showed signs of water damage not repaired causing a question of mold (did not see mold - just missing caulking). Continental breakfast was not ready for advertised times. Guests in party wondered if coffee was made with same brown water found in rooms. One member of party found bugs in bed - staff finally changed the room. Probably this hotel bid lowest for our large party. Not worth whatever room rate was charged.

Room Tip: find another hotel.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bem55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lancaster Family Resort

Property: Lancaster Family Resort
Address: 2250 Lincoln Hwy E, Lancaster, PA 17602-1112 (Formerly Ramada Lancaster)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 38 Hotels in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lancaster Family Resort 2*
Number of rooms: 122
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Also Known As:
Ramada Inn Lancaster Hotel Lancaster
Lancaster Quality Inn
Quality Inn Lancaster

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